Summary
Overview
Work history
Education
Skills
Timeline
Generic

Lia Knight

Portsmouth

Summary

A resourceful employee with outstanding knowledge to develop and maintain a healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes, and customer service improvements. My dedication extends beyond human welfare to encompass the environment as well. I firmly believe that fostering sustainability and environmental stewardship is paramount for a better future. My commitment to these dual causes not only informs my professional decisions but also drives me to make a meaningful impact on both vulnerable communities and the planet. It is this fusion of experience, compassion, and environmental consciousness that fuels my drive to effect positive change in the world.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Head of Innovation

ChargeSafe
Portsmouth
2023.07 - 2024.02

Innovative and results-driven professional with a passion for advancing safety and accessibility within the electric vehicle infrastructure sector. Proven track record of leading strategic innovation initiatives from concept to implementation, driving positive impact on user experience and societal well-being. Expertise in leveraging emerging technologies, relationships, and cross-functional collaboration to develop cutting-edge solutions that address complex challenges in the transportation industry.

  • Led the development and execution of a comprehensive innovation strategy with a primary focus on enhancing safety and accessibility in EV infrastructure.
  • Evaluated emerging technologies and trends relevant to the EV industry, identifying opportunities for integration and enhancement.
  • Collaborated with cross-functional teams to prototype, test, and implement innovative solutions, ensuring alignment with regulatory requirements and industry standards.
  • Established strategic partnerships with technology providers, government agencies, and advocacy groups to advance company objectives and promote industry-wide initiatives.
  • Collaborated with user research and data analysis to identify user needs and pain points, driving continuous improvement in user experience and inclusivity.

Business development manager

ChargeSafe
Portsmouth
2023.03 - 2023.07
  • Optimised sales methods to best engage, acquire and retain customers.
  • Maintained ownership of sales pipeline, sourcing and developing new business opportunities to drive sales.
  • Drew on understanding of key markets to push development of business strategies.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Oversaw planning and execution of targeted sales and marketing strategies.

Key worker

Autism Hampshire
Fareham, Hampshire
2021.05 - 2023.05

My experience as a key worker in the care industry has endowed me with a unique set of strengths that significantly contribute to my ability to create accessible environments. Working closely with individuals with diverse needs and backgrounds has honed my interpersonal skills, empathy, and adaptability. It has also granted me a profound understanding of the critical importance of accessibility. Through my interactions and advocacy, I've gained insights into the multifaceted challenges that individuals with varying abilities face daily. This knowledge has not only heightened my sensitivity to their needs but also equipped me with the tools to identify and implement practical solutions. It is my firm belief that accessibility is not just a matter of physical accommodations; it encompasses social, emotional, and psychological aspects as well. My experience in the care industry has granted me a comprehensive perspective on accessibility, enabling me to make meaningful contributions toward creating truly inclusive environments.

1:1 SEN Teaching Assistant

Emsworth Primary School
Emsworth, Hampshire
2019.04 - 2021.05

My role as a 1:1 SEN Teaching Assistant in a school has afforded me invaluable insights into the world of special educational needs. It was a privilege to work closely with students who have diverse additional needs, and this experience has deepened my understanding in profound ways. By providing tailored support and fostering individualised learning plans, I have witnessed the unique challenges and triumphs of each student. This first-hand experience has allowed me to recognise the significance of personalised education and the importance of adapting teaching methods to suit the specific requirements of every learner. Moreover, it has strengthened my ability to collaborate effectively with educators, therapists, and parents, ensuring a holistic and integrated approach to addressing additional needs. Through my work in this capacity, I have cultivated a nuanced understanding of the nuanced and multifaceted nature of additional needs, which I am eager to apply to future endeavors in the realm of education and accessibility.

Head of Disaster Recovery and Number Management

Focus Telecom
Brighton, Brighton and Hove
2011.02 - 2019.04

Working in the telecommunications industry, I have had the privilege of managing a dynamic team under high-pressure scenarios. This experience has not only strengthened my leadership skills but also honed my ability to thrive in demanding environments. Guiding my team to meet tight deadlines, troubleshoot complex issues, and maintain seamless communication networks has reinforced my adaptability and problem-solving prowess. In the fast-paced world of telecoms, where connectivity is paramount, my team management skills have been instrumental in ensuring reliable service and customer satisfaction.

Education

Bachelor of Science - Psychology and Education

University of Southampton
Southampton
2020.09 - 2023.05

Autism Ambassador - Diversity and Inclusion

Autism Hampshire
Hampshire
2023.01 -

Skills

  • Cross-functional team leadership
  • Technical project management
  • Quality Assurance and Control
  • Product launches
  • Safety and quality standards
  • Communication skills

Timeline

Head of Innovation

ChargeSafe
2023.07 - 2024.02

Business development manager

ChargeSafe
2023.03 - 2023.07

Autism Ambassador - Diversity and Inclusion

Autism Hampshire
2023.01 -

Key worker

Autism Hampshire
2021.05 - 2023.05

Bachelor of Science - Psychology and Education

University of Southampton
2020.09 - 2023.05

1:1 SEN Teaching Assistant

Emsworth Primary School
2019.04 - 2021.05

Head of Disaster Recovery and Number Management

Focus Telecom
2011.02 - 2019.04
Lia Knight