Li Tang
Edinburgh,Edinburgh
Summary
Dedicated professional with expertise in beverage preparation and cash register operation, ensuring efficient customer transactions and seamless membership processing. Demonstrates strong skills in food safety standards, inventory management, and drink customisation, contributing to enhanced customer engagement. Adept at problem solving, team collaboration, and conflict resolution, with a focus on adaptability and time management. Committed to maintaining high standards of recipe following precision and beverage preparation speed.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Barista
Ten Ren's Tea
Taipei, Taiwan
06.2023 - 08.2024
- Operate the cash register and handle customer transactions accurately.
- Prepare a variety of beverages, including milk tea, fruit tea, and specialty drinks according to store recipes.
- Perform daily food preparation tasks such as cutting ingredients, marinating toppings, and cooking simple food items.
- Ensure all ingredients are properly stored, labeled, and replenished as needed.
- Maintain cleanliness and hygiene standards at the workstation and in the kitchen.
- Provide friendly and efficient customer service during peak and non-peak hours.
- Assist with inventory checks and basic store cleaning duties when required.
Fitness Centre Front Desk Staff
TRUE YOGA FITNESS
Taipei, Taiwan
08.2020 - 01.2023
- Greeted and assisted members and guests at front desk with professionalism and courtesy.
- Handled check-ins and check-outs using gym's membership management system.
- Processed new memberships, renewals, and cancellations; explained membership plans and policies.
- Answered phone calls, emails, and online inquiries regarding classes, schedules, and facility information.
- Managed payments for memberships, classes, and merchandise; issued receipts and maintained basic financial records.
- Maintained and updated member profiles and attendance records in database.
- Coordinated class sign-ups and assisted instructors with schedule confirmations and attendance tracking.
Education
Bachelor of German language - Language
Chinese Culture University
Taipei, Taiwan 09.2013 - 06.2017
Certificate of Learning Hours - Language
Kaplan International Languages (English School )
Edinburgh 10.2024 - 02.2025
Skills
- Beverage preparation
- Cash register operation
- Food safety standards
- Inventory management
- Membership processing
- Customer transactions
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
- Adaptability
- Customer engagement
- Drink customisation
- Cash register proficiency
- Recipe following precision
- Beverage preparation speed
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Native
Taiwanese
Native
Accomplishments
- Received the Best New Employee Award within the tea shop (workplace)
Timeline
Certificate of Learning Hours - Language
Kaplan International Languages (English School )
10.2024 - 02.2025
Barista
Ten Ren's Tea
06.2023 - 08.2024
Fitness Centre Front Desk Staff
TRUE YOGA FITNESS
08.2020 - 01.2023
Bachelor of German language - Language
Chinese Culture University
09.2013 - 06.2017
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