Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic
LAURA GORMAN

LAURA GORMAN

Summary

Global Communications lead with strong communication (both written and oral) and organisational skills, developed at both regional and global platforms across 14 years. I have proven analytical / problem solving skills using data platforms including Spotlight and Tableau, with an advanced capability to navigate IT based systems, including Microsoft packages.

The attention to detail and organisational skills that I possess make me an ideal candidate for demanding environments. I consider myself to be an enabler, supporting heads of business to meet their targets, deadlines and schedule commitments.

I am resourceful and tenacious with the flexibility to operate independently in a fast paced, structured / unstructured environment and have the ability to influence, partner and operate strategically.

Overview

14
14
years of professional experience

Work history

Global Communications Lead

JLL | bp
04.2021 - Current
  • Close working with global leadership and all service line leads to create communications plans and campaigns that help deliver partnership goals, drive global consistency and embed account principles.
  • Developed and managed communications channels to engage full global team including: Town halls, newsletters, announcements, MS Teams and development of media to support specific campaigns and messages.
  • Development of metrics to measure success, identify anomalies and drive improvements
  • Facilitator for brand training
  • Advise and support country and service line leads on bringing the best of JLL to the client: In-depth market research to maximise client opportunities and increase engagement
  • Collaborative working to deliver workplace comms and adapt plan to accelerate the adoption of new technology and ways of working
  • Partnered projects with the account HR Business Partner to execute
    and administer the talent process and initiatives communicated from HR management
  • Support Line Managers & Central L&D with facilitating training courses either through video conference, in-person, or through Workday, MyDevelopment portal
  • Identify, build and implement a seamless colleague experience according to company core values
  • Interim support for Global Account Director: Travel management, report writing, ad-hoc presentation pitch, Outlook management and confidential document ownership
  • Ad-hoc project management: Integral (temp) PM duties monitoring and adapting project progress to ensure adherence to requirements, supplier management, schedules and risk mitigation

BI Analyst | Executive Assistant

JLL | JPMorgan Chase
06.2014 - 04.2021
  • Assist in the production of Tableau dashboards
  • Perform data profiling to identify and understand anomalies
  • Monitor analytics and metrics results and communicate to teams accordingly to enable proactive behaviours
  • Produce and upload global CPI/KPI reporting
  • High level, confidential administrative support to Regional Account Director together with extensive reporting, diary management and travel itineraries
  • Regional travel to assist with operations, in place of Director
  • Stand in for Account Director when travelling; responsible for prioritising requests, business critical information and ensuring client expectation is maintained during periods of absence
  • Polished approach when travelling within client demise
  • Support and production of client internal reporting
  • Manager of team administrators to oversee adhoc team requirements and administration of JPMorgan internal processes
  • Go to person for local teams across EMEA
  • Handling of confidential data and understanding of GDPR requirements, implementing JLL policies/procedures within the team and ensuring full compliance internally and with vendor partners

Marketing | EA Support

Zest | Jamie's Ministry of Food
Jamie Oliver Foundation: Leeds
04.2010 - 04.2014
  • Two sites successfully launched. Duties involved distributing press releases to all relevant media i.e. local radio, BBC Look North, ITV Calendar News etc.
  • Regular liaison with the Jamie Oliver Foundation and other local authority partners
  • Project management of HR and publicity
  • Responsible for event management including launches at both sites and guest host
  • Administrative support for Projects including interim management of vendors
  • Management of company insurance: Ensuring all sites compliance according to company policies and dealing with renewals, claims and amendments as required
  • In-house production of publicity and information material and collaborating with partners including Lloyds Banking Group and PWC
  • General support for CEO including but not limited to: diary management, implementation and maintenance of filing systems, gate keeper for all business enquiries
  • Vendor management including contract administration
  • Production of presentations to Board and Project Managers
  • Coordinated events and conferences, offering support with set-up and resources to guarantee smooth operations.
  • Evaluated and assisted in developing office policies and procedures for improved workflow.

Education

RSA: Level 2, Employers RCA Programme -

RSA Programme
Cambridge, Cambridgeshire

Level 2: Text Production/Word Processing/Business Presentation/Audio Transcription RSA I - Text production and word processing -

RSA
London

A-Levels -

St Michael's Catholic College
London

Skills

  • Brand management
  • Product development
  • Facilitating focus groups
  • Global consultancy
  • Innovative marketing strategy
  • Relationship building
  • Media management
  • Digital marketing
  • Content creation
  • Exemplary written and verbal communication
  • Website development
  • Website management
  • Technical project management
  • Research and trend analysis
  • Strategic planning
  • Reporting template development
  • Business administration
  • Employee training and development
  • Proofreading and editing
  • Efficient under pressure
  • Staff relations
  • Dedicated team player
  • Executive presentation development
  • Expense reporting
  • Professional correspondence
  • Incoming and outgoing mail management
  • Inbox management
  • Schedule management
  • Appointment setting
  • Event planning
  • Results-orientated

Interests

Travel is always top of my list when there is an opportunity to do so as always want to learn more about different cultures and how they may positively influence my career. I also volunteer for my niece's sports team and support them at events and onsite competitions when I can. Love a team quiz and all social engagements that promote healthy relationships.  Partial to a come dine with me type evening with friends, always guaranteed laughs.

Timeline

Global Communications Lead

JLL | bp
04.2021 - Current

BI Analyst | Executive Assistant

JLL | JPMorgan Chase
06.2014 - 04.2021

Marketing | EA Support

Zest | Jamie's Ministry of Food
04.2010 - 04.2014

RSA: Level 2, Employers RCA Programme -

RSA Programme

Level 2: Text Production/Word Processing/Business Presentation/Audio Transcription RSA I - Text production and word processing -

RSA

A-Levels -

St Michael's Catholic College
LAURA GORMAN