Leyi He
Leeds
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Restaurant Waiter (Part-time)
Red Curry Restaurant (China)
09.2022 - 03.2023
- Provided full-cycle dining service for 30+ daily customers, from order taking to meal delivery.
- Maintained thorough knowledge of 15+ menu items to make personalized recommendations.
- Collaborated with 5 team members to ensure smooth service during busy shifts.
- Handled cash transactions and maintained cleanliness in the dining area.
Retail Assistant (Part-time)
Ink & Paper Cultural Shop (China)
06.2022 - 08.2022
- Assisted customers with product inquiries and basic recommendations.
- Processed cash transactions using POS system.
- Restocked shelves and maintained tidy store displays.
- Supported gift-wrapping services during peak hours.
Education
Master of Science - MSc Social Media and Management
University of York
York 09.2024 - 09.2025
Bachelor of Arts - Photography and Production of Film & TV
Wuhan University of Communication
Wuhan, China 09.2020 - 06.2024
Skills
- Customer Service
- Team Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Native level specialising in Mandarin and Cantonese
Availability
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday (full days) + selected evenings; can start immediately.
Timeline
Master of Science - MSc Social Media and Management
University of York
09.2024 - 09.2025
Restaurant Waiter (Part-time)
Red Curry Restaurant (China)
09.2022 - 03.2023
Retail Assistant (Part-time)
Ink & Paper Cultural Shop (China)
06.2022 - 08.2022
Bachelor of Arts - Photography and Production of Film & TV
Wuhan University of Communication
09.2020 - 06.2024