Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
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Lexus Ward

Norwich,Norfolk

Summary

Talented Team Leader [management job offered to me] experienced and dedicated to enhancing employee satisfaction and business success. Friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Team leader

macdonalds
Norwich, Norfolk
06.2022 - Current
  • Improved team cohesion by fostering a supportive work environment.
  • Enhanced safety protocols and policed the correct proceduers
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Delegated tasks to make best use of individuals' skills.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Led shifts and motivated team to drive sales.
  • Supported new hires through onboarding process for speedy and successful training.
  • Coached team members through new or difficult workflows.
  • i was in charge or a minimum of 20 a shift delegating tasks and making sure the shift was ran smoothly

Education

GCSEs - Painting And Decorating

Easton College
Norwich, Norfolk
09.2022 - 02.2023

Skills

  • Staff management
  • Good at delegating tasks
  • Effective communication
  • Good at resolving conflict in the work place
  • Decision making
  • Time management
  • Employee training and development
  • Task prioritization
  • Report writing

Affiliations

  • love a round of golf
  • cars

Certification

got a drivers license

Timeline

GCSEs - Painting And Decorating

Easton College
09.2022 - 02.2023

Team leader

macdonalds
06.2022 - Current

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Lexus Ward