Lexie-lea Fisher
Birmingham,west midlands
Summary
Dedicated professional with extensive receptionist experience, known for an empathetic customer approach and multitasking efficiency. Skilled in appointment scheduling, health and safety compliance, and telephone etiquette, ensuring seamless operations. Proactive learner with a talent for delivering constructive feedback and maintaining a friendly demeanour. Committed to enhancing time management expertise while pursuing opportunities to further develop within the industry.
Overview
7
7
years of post-secondary education
2
2
years of professional experience
Work history
Hairdressing apprentice
hair by twins
Birmingham, west midlands
11.2023 - 06.2025
- Managed walk-in attention to improve daily customer experience during visits.
- Supported senior hairstylists during busy periods to maintain smooth service flow.
- Stocked and arranged salon supplies regularly for easy access to all staff.
- Applied hygiene routines to uphold salon cleanliness standards across work areas.
- Coordinated with team members on promotional events and sales campaigns success.
- Assisted inventory checks to keep stock levels adequate for ongoing demand.
- Provided attentive consultation to increase customer satisfaction with style understanding.
- Maintained clean work stations and tidy salon floors to welcome customers.
- Recommended suitable styling products by matching product knowledge to client preferences.
- Received coaching feedback from senior stylists to strengthen skills for future services.
- Performed shampooing and deep-conditioning with friendly conversation throughout each treatment.
- Attended in-salon training sessions, completing assessments and reviews for improvement.
- Booked customer appointments using online booking systems to reduce scheduling delays.
- Applied permanent, semi-permanent, and natural dyes to meet client colour needs.
Maintenance assistant
accuro facilities
Birmingham, west midlands
07.2023 - 08.2023
- Follow established procedures for consistent workflow execution across assigned activities. health and safety rules during every maintenance task each day.
- Complete preventive maintenance routines to support safer working conditions.
- Maintain clean work areas to reduce hazards and improve safety.
- Assist senior maintenance staff to keep day-to-day workflow running smoothly.
- Carry out carpentry and painting on walls and drywall to spec.
- Clean building interiors and exteriors to improve facade and indoor areas.
Hair salon assistant
emava hair dressing
Birmingham, west midlands'
12.2022 - 08.2023
- Restock salon supplies regularly to keep workspace fully equipped and ready for service.
- Attend team meetings to improve communication, coordination, and day-to-day collaboration.
- Handle cash transactions accurately to reduce financial discrepancies and maintain records.
- Prepare clients' hair before styling to support hairstylists and streamline workflow.
- Greet clients politely while waiting their turn to strengthen customer experience.
- Follow health and safety regulations carefully to maintain a safe working space.
- Welcome clients cordially on arrival to create an inviting salon atmosphere.
- Remain patient with difficult customers to resolve issues calmly and effectively.
- Manage appointment bookings accurately to prevent scheduling conflicts and double-bookings.
- Handle telephone inquiries professionally to improve overall client satisfaction.
- Maintain salon cleanliness daily to support a hygienic environment for clients.
- Mix and apply colour carefully to deliver precise hair treatments for clients.
- Monitor hairdressing supplies regularly to meet customer demand and avoid shortages.
- Manage cash registers daily to keep correct funds and change available at opening.
Education
GCSEs -
Lighthall school
Birmingham 09.2018 - 09.2023
NVQ Level 2 - Hairdressing
Solihull College
Solihull 11.2023 - 06.2025
T level - Early years and education
Solihull College
Solihull 09.2023 - 11.2023
Skills
- Empathetic customer approach
- Multitasking efficiency
- Receptionist experience
- Appointment scheduling
- Health and safety compliance
- Telephone etiquette
- Proactive learning
- Constructive feedback delivery
- Friendly demeanour
- Time management expertise
Timeline
Hairdressing apprentice
hair by twins
11.2023 - 06.2025
NVQ Level 2 - Hairdressing
Solihull College
11.2023 - 06.2025
T level - Early years and education
Solihull College
09.2023 - 11.2023
Maintenance assistant
accuro facilities
07.2023 - 08.2023
Hair salon assistant
emava hair dressing
12.2022 - 08.2023
GCSEs -
Lighthall school
09.2018 - 09.2023