lexi donaldson
Lauder,United Kingdom
Summary
Dedicated professional with a strong work ethic and and a friendly bubbly demeanor with extensive skills in health and safety awareness, patient comfort care, and beauty therapy. Demonstrates exceptional multitasking abilities, time management efficiency, and adaptability to flexible hours. Proficient in handling VIP clients with tactfulness and confidentiality, ensuring high standards of service through effective complaint resolution and public speaking skills. Committed to maintaining hygiene awareness and inventory oversight while providing skincare consultation and facial treatment techniques. Career goals include advancing expertise in client needs assessment and enhancing beauty therapy skills to deliver superior client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Prep chef
Rosie Cully
Edinbugh, scotland
01.2024 - Current
- Supported kitchen staff by promptly preparing ingredients as per chef's request.
- Collaborated with head chef to create new dish ideas using available ingredients.
- Streamlined preparation processes with careful time management skills.
- Ensured freshest ingredients for dishes by checking expiry dates daily.
- Adhered to health and safety regulations, ensured safe working environment at all times.
- Communicated closely with service teams to fully understand special orders.
- Reduced food costs with proper budgeting and inventory management.
Waitress supervisor
Rosie Cully
Edinburgh, scotland
04.2022 - Current
- Pitched in during busy periods – showing solidarity with team and maintaining service levels.
- Maintained high standards of customer service by training new waitstaff.
- Ensured smooth restaurant operations during peak hours for seamless dining experience.
- Adapted floor plans according to reservations and walk-ins for efficient seating arrangements.
- Fostered a positive work environment by resolving staff conflicts swiftly.
- Reduced guest risks by understanding and clearly communicating allergies and intolerances.
waitress
Duns golf club
Duns, The Scottish Borders
05.2023 - 09.2023
- Delivered exceptional service to enhance dining experiences for customers.
- Showcased extensive knowledge of menu items to support informed decision-making.
- Demonstrated effective multitasking skills, ensuring timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints efficiently.
Housekeeping cleaner / waitress
Jo Scott Aiton
Lauder, The Scottish Borders
10.2022 - 01.2023
- Delivered excellent customer service for repeat business from satisfied clientele.
- Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
- Upheld highest cleanliness standards in client homes by diligent washing, scrubbing, and sanitising of surfaces.
- Enhanced appearance of living spaces through meticulous furniture polishing and window washing activities.
- Provided top-notch support for increased customer satisfaction.
- Demonstrated exemplary customer service for increased client satisfaction.
Education
SCQF lvl 5 - Core skills
Borders college
scotland 09.2024 - 07.2025
SCVF lvl 5 - beauty therapy
borders college
scotland 09.2024 - 07.2025
SCQF lvl 6 - beauty therapy
borders college
scotland 09.2025 -
SCQF lvl 6 - Core skills
borders college
scotland 09.2025 -
NAT 4 - childcare
borders college
scotland 09.2023 - 03.2024
Skills
- Health and safety awareness
- Adaptability to flexible hours
- Stamina and energy management
- Multitasking abilities
- Inventory oversight
- Public speaking skills
- Experience with VIP clients
- Complaint resolution expertise
- Patience and tolerance
- Host and hostess skills
- Cleaning proficiency
- Welcoming demeanor
- Tactfulness with challenging customers
- Confidentiality respect
- Attention to detail
- Strong initiative
- Time management efficiency
- Patient comfort care
- Skincare consultation
- Hygiene awareness
- Knowledge of cosmetic products
- Basic skincare understanding
- Appointment coordination
- Facial treatment techniques
- Client needs assessment
- Health and safety compliance
- Beauty therapy skills
- Strong work ethic
Certification
provisional drivers license
References
References available upon request.
Timeline
SCQF lvl 6 - beauty therapy
borders college
09.2025 -
SCQF lvl 6 - Core skills
borders college
09.2025 -
SCQF lvl 5 - Core skills
Borders college
09.2024 - 07.2025
SCVF lvl 5 - beauty therapy
borders college
09.2024 - 07.2025
Prep chef
Rosie Cully
01.2024 - Current
NAT 4 - childcare
borders college
09.2023 - 03.2024
waitress
Duns golf club
05.2023 - 09.2023
Housekeeping cleaner / waitress
Jo Scott Aiton
10.2022 - 01.2023
Waitress supervisor
Rosie Cully
04.2022 - Current