Lewis Twomey
Southampton
Summary
Offering strong customer service skills, positive attitude, and willingness to learn. Knowledgeable about teamwork, communication, and multitasking in fast-paced environments. Ready to use and develop customer service, problem-solving, and time management skills in a project management role.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Section waiter
Limewood Hotel
Lyndhurst, Hampshire
10.2025 - Current
- Guided customers in choosing menu items by providing detailed descriptions of dishes and beverages.
- Ensured swift delivery of orders to tables, maintaining customer satisfaction.
- Worked alongside fellow staff to coordinate and execute large events successfully.
- Established connections with guests through friendly service, fostering repeat visits.
Porter
Limewood Hotel
Lyndhurst, Hampshire
10.2023 - 10.2025
- Assisted guests with luggage to enhance their experience.
- Supported customer service initiatives throughout guest stays.
- Coordinated with front desk team for efficient check-in and check-out procedures.
- Managed parking operations by overseeing vehicle arrivals and departures.
- Trained new staff on essential parking protocols and customer interaction skills.
- Improved customer satisfaction through friendly and professional service interactions.
Education
A-Levels - Business , Sport
Barton Peveril College
Eastleigh, Hampshire 09.2022 - 06.2024
Skills
- Memory recall
- Event planning
- High-end customer service
- Luxury vehicle handling
- Clean driving record
- Valid driving license
Accomplishments
- Travelled Asia alone for three months when I was 18, creating unforgettable memories and different challenges which have had a strong impact on who I am now.
- Key involvement in multiple high-end events. A favourite being a new car experience and luxury weekend for Rolls Royce clientele working alongside their management team to ensure a smooth process and positive experience for their guests.
- Ensuring high profile guests to have a positive yet private experience.
References
References available upon request.
Timeline
Section waiter
Limewood Hotel
10.2025 - Current
Porter
Limewood Hotel
10.2023 - 10.2025
A-Levels - Business , Sport
Barton Peveril College
09.2022 - 06.2024