Lewis Stephenson
Maidstone,Kent
Summary
Highly skilled, detail orientated and Cert CII qualified loss adjuster with over 3 years experience within claims handling. Assessing insurance claims across property, casualty and commercial lines. Proven ability to investigate losses, determine liability, negotiate settlements and ensure compliance with policy terms. Adept at managing complex claims, liaising with stake holders and delivering fair, timely outcomes. Committed to maintaining integrity, customer service and operational efficiency.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Loss Adjuster
Sedgwick International
London
11.2023 - Current
- - Independently managed both domestic and commercial insurance claims on behalf of major insurance companies.
- -Conduct site inspections, liaise with policyholders, brokers and contractors.
- - Evaluate evidence, quantify losses and produce detailed reports.
- - Negotiated fair settlements while protecting insurer interests.
- - Maintained high customer satisfaction during sensitive loss situations.
- - Mentor junior adjusters and review their reports for accuracy and consistency.
Motor Claims Recovery Litigator
Judge and Priestly
Bromley, Kent
06.2022 - 10.2023
- - Strong legal drafting and communication skills
- - Time management and workload prioritisation.
- - Defensible risk assessment and reserve setting.
- - Client and insurer liaison.
- - Credit hire analysis and mitigation.
- - Claimant and defendant experience
Sales assistant
Sainsburys
Maidstone, Kent
02.2019 - 03.2022
- Managed till operations smoothly, reducing waiting time for customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
Bachelor of Arts - Law
University of Kent
Canterbury 05.2020 - 09.2023
A-Levels - Philosophy
Maplesden Noakes School
Maidstone 09.2018 - 05.2020
A-Levels - Business Studies
Maplesden Noakes School
Maidstone 09.2018 - 05.2020
A-Levels - Sociology
Maplesden Noakes School
Maidstone 09.2018 - 05.2020
Skills
-Claims investigation and validation
- Policy interpretation and coverage analysis
- Site inspections and damage assessment
- Report writing and recommendations
- Repair scheduling and scope making
- Diary and caseload management
- Knowledge of repair techniques
- Knowledge of repair techniques
Health and safety awareness on site
- Regulatory Compliance (FCA, GDPR and TFC)
Timeline
Loss Adjuster
Sedgwick International
11.2023 - Current
Motor Claims Recovery Litigator
Judge and Priestly
06.2022 - 10.2023
Bachelor of Arts - Law
University of Kent
05.2020 - 09.2023
Sales assistant
Sainsburys
02.2019 - 03.2022
A-Levels - Philosophy
Maplesden Noakes School
09.2018 - 05.2020
A-Levels - Business Studies
Maplesden Noakes School
09.2018 - 05.2020
A-Levels - Sociology
Maplesden Noakes School
09.2018 - 05.2020
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