LEWIS PADFIELD
Castle Cary,Somerset
Summary
Dynamic leader with extensive expertise in sales operations and business development, demonstrating advanced IT proficiency and strong delegating abilities. Proven track record in achieving sales and service targets through effective customer relations and innovative sales techniques. Adept at staff recruitment, training, and General Manager deputising, ensuring seamless inventory control procedures and regulatory compliance. Committed to fostering teamwork and creativity while maintaining exceptional organisational skills to drive business growth.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work history
Deputy Manager Stock and Process
The Range
Frome, Somerset
2024.04 - Current
- Managed daily operations for smooth running of the Store.
- Accountability of Warehouse and operations department.
- Managing processes around goods in and goods out making sure invoices being booked in, stock adjustments being completed correctly.
- Supervised team members for optimal task completion.
- Conducted audits and risk assessments to achieve regulatory compliance managing these areas within my job role and making sure an improved score each self audit, making us pass all 3 of our audits.
- Oversaw project Homebase, ensuring timelines were met efficiently and overseeing the introduction of 5 new store departments instore that have increased sales and profit.
- Assisted in budget management to control costs effectively.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
- Recruited and trained driven, dedicated team members, reducing staff turnover.
- Utilised strategic planning to drive business growth.
- Collaborated with the manager to achieve company and store goals.
Store Manager
Poundland
2023.10 - 2026.07
- Ran a store of 15 people including an ASM and 2 supervisors. I opened the brand-new store on the 8th December 2-3 weeks before Christmas with a brand new team who some had never worked in retail. Skills I have gained- People team training, mental health training, dealing with difficult conversations and management skills. I have a clothing department instore that I have enjoyed gaining the skills and merchandising techniques to make it a well running and well profitable store. Keyholding, rota scheduling and merchandising are my main job roles. CITRIX, DIMENSIONS and Think time are the applications we use instore.
Deputy Manager
B&M Retail
2022.11 - 2023.10
- Was approached by my Area Manager to become Deputy for one of the local stores in our area. Ran the store on my own with no Dep training through the golden quarter. Store was a focus store for everything and all KPIs was Red. Store Manager was then appointed in the April of 2023 and I was then tasked with sorting the stores Audit paperwork and merchandised with the Store Manager, I had a good relationship with the Store Manager who really taught me a lot of skills and knowledge on next steps to become a Store Manager. Jobs involved in this role was rota managing, stock control managing for the whole store, space layout and planning, seasonal change and managing/maintaining a small warehouse.
Customer Service Desk Analyst
SUBFERO Bristol (Microsoft)
2021.05 - 2022.05
- Joined SUBFERO as a Customer service desk analyst covering the business 365 office package. My day-to-day job role was accepting tickets from businesses over the world and helping them choose the right 365 package for them. I helped set up accounts, set up outlook, adding users and setting up a domain for their emails etc. Had to leave as distance was an issue and COVID fuel prices, we were also expecting my first child and needed something closer to home.
Replenishment/Floor Manager
B&M Retail
2019.01 - 2021.01
- Stepped up through the internal colleague step up program from colleague to supervisor then to Replenishment/Floor manager. This involved being part of the senior management team instore, keyholding and running OOH shifts. I was 19 when given the Replenishment Manager role and really gained a lot of skills whilst being in this role. I was FLT trained, TOREX trained for stock control and stock receipting. I managed the warehouse instore and managed all the external deliveries making sure orders were sent to the correct suppliers and everything was booked in on time.
Education
Level 3 - IT and Computing
Strode College
2017.01 - 2019.01
Level 4 and 5 - IT and Computing
Bath Spa University
2020.01 - 2020.01
Skills
- Creativity
- Leadership
- Organisation
- Problem solving
- Teamwork
- Product or service knowledge
- Control systems knowledge
- Time and task organisation
- Budgeting proficiency
- Leadership excellence
- Knowledge of regulatory compliance
- Customer relations
- Sales techniques
- Business development
- Sales expertise
- Sales and service target delivery
- Inventory control procedures
- Staff recruitment
- Strong delegating abilities
- General Manager deputising
- Ability to train
- Dynamic leadership
- Sales operations
- Advanced IT proficiency
Affiliations
- IT and computing
- Agriculture
- Machinery( Farming)
Timeline
Deputy Manager Stock and Process
The Range
2024.04 - Current
Store Manager
Poundland
2023.10 - 2026.07
Deputy Manager
B&M Retail
2022.11 - 2023.10
Customer Service Desk Analyst
SUBFERO Bristol (Microsoft)
2021.05 - 2022.05
Level 4 and 5 - IT and Computing
Bath Spa University
2020.01 - 2020.01
Replenishment/Floor Manager
B&M Retail
2019.01 - 2021.01
Level 3 - IT and Computing
Strode College
2017.01 - 2019.01