A dedicated professional with a strong customer service background across three diverse industries, looking to change career paths and transition back into the office! Demonstrating proficiency in MS Office, including Excel and Word. Adept at building strong client relationships and adapting to new systems, with excellent time management and verbal communication skills. Committed to delivering exceptional customer focus and consistently striving for excellence in all tasks undertaken.
Travelled cross-country fitting like for like LED replacements saving energy consumption for schools and university's all over the UK.
Working in large teams of up to 10 people to complete jobs to strict deadlines and an incredibly high standard.
Often working away from home and working night shifts of up to 12 hours.
I began working with cube straight out of college and started with LED upgrades here.
Working all over the UK in a small effective team of 5 people, meeting tight deadlines and doing the job to a high standard.
Working away from home and primarily night shifts in schools, colleges and university's.
Worked as a waiter part-time to support my college study's.
I enjoyed interacting with customers and delivering great customer service.
My responsibilities ranged from taking food orders to cash handling and all the other smaller things required of me like cleaning and H&S.
Working as part of a team that was ever changing as can be expected in this industry but performing to meet goals and targets none the less.
Part time work to help support my college study's, a general shop assistant and my role would change to suit the needs of the store.
My responsibilities included:
Helping customers with enquires about certain products.
Cash handling and working on the till, Face to face with customers.
Keeping stock replenished.
Making sure the backroom continually complied with HSE standards
Dismounting deliveries from the truck
Specialised in the sale of IVA's and helped clients with their debts.
Experience dealing with vulnerable clients and dealing with third party's to ensure the best possible outcome for my clients.
Taking a basic summary of a clients finances and narrowing down the best solution for each individuals personal situation.
This job personally gave me a lot of satisfaction being able to help people who had struggled for so long with their debts, and being able to offer them piece of mind that their struggles were over.
Started off with Find a debt expert working as a customer service advisor.
My roles in the position were varied as it was a start-up company, anything ranging from connection the sales team to third party clients or chasing up clients for details we needed and even pushing client cases through to our IP's (insolvency practitioners).
As well as this I was also a general customer service advisor who answered the phone and gave clients accurate information about the company and helped with any queries or concerns our clients and prospective clients had.
Full UK drivers license
iPaf scissor lift license
Captain of the Mandem Fc men's mental health charity football team for just under a year now.