Summary
Overview
Work history
Education
Skills
Timeline
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lewis molloy

Bolton,Greater Manchester

Summary

Reliable and proactive individual with excellent communication and teamwork skills, eager to contribute to collaborative environment. Skilled in problem-solving and customer service, ensuring smooth and efficient operations.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Team member

Cineworld
Bolton, Greater Manchester
10.2021 - Current
  • Achieved efficient workflow with proper time management.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Provided excellent customer service to enhance business reputation.
  • Displayed teamwork skills to improve overall productivity.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Facilitated customer relations for increased brand loyalty.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Handled difficult customers, resulting in conflict resolution.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Warmly greeted customers and proactively reduced wait times.

Crew member

McDonald's
Bolton, Greater Manchester
06.2019 - 02.2021
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Operated cash register to take payments and process orders.
  • Prepared food and beverages within target timeframes.

Education

Diploma of Higher Education - Forensic science with criminal investigation

Bury College
Bury
09.2019 - 05.2021

Skills

  • Adaptability and Flexibility
  • Risk assessment procedures
  • Cash handling
  • Customer Service
  • Customer relations
  • Product knowledge
  • Order processing
  • Complaint resolution
  • Hospitality and foodservice
  • Customer-facing activities
  • Quality food preparation

Timeline

Team member

Cineworld
10.2021 - Current

Diploma of Higher Education - Forensic science with criminal investigation

Bury College
09.2019 - 05.2021

Crew member

McDonald's
06.2019 - 02.2021

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lewis molloy