LEWIS MIDDLETON
London
Summary
Technical Manager with proven project leadership in driving innovation and executing strategic performance improvement initiatives. Excels at complex stakeholder management, consistently building collaborative, high-trust relationships across internal teams and key external partners to ensure project alignment and successful outcomes.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work history
Technical Manager (FSQA)
Hellofresh
London
02.2025 - Current
- Serving as the primary Food Safety & Quality (FSQA) subject matter expert for chilled and ambient grocery.
- Lead NPD project management handling technical onboarding process from initial concept through to final commercialization.
- Resolve critical food safety and quality non-conformances to minimize impact throughout supply chain.
- Spearheaded strategic quality improvement initiatives to reduce errors in-line with company goals.
- Conduct compliance audits of supply chain partners ensuring adherence to FSQA requirements.
- Advise on complex customer technical queries to demonstrate compliance and ensure customer satisfaction.
- Management of key external suppliers acting as the internal technical contact reporting of KPIs and ensuring continuous improvement.
Quality Technologist
Prinova Europe Ltd.
London
05.2022 - 11.2025
- Technical queries: provide expert technical and regulatory guidance to customers to ensure their products meet safety, legal, and performance standards.
- Account management: strong communication skills have led to appointment as head liaison with all external warehousing partners, plus internally as recently appointed liaison between Quality and Commercial function.
- Solving non-conformances: deal with high number of non-conformities related with quality & food safety issues concerning all aspects of the supply chain. Work independently from receipt of complaint to resolution, often involving serious cases that can have high financial risk to the company or are a serious safety risk to the consumer.
- Auditing: actively involved leading independent audits, including warehouses, manufacturers and suppliers, as well as approving products through a rigorous screening process.
- Business improvements & strategy: designing SOPs, risk assessments, and work instructions to ensure ongoing compliance and optimize business efficiency. Utilize data analysis to assess potential risks, advise senior management, and establish appropriate protocols.
- Operations tasks: organize a high volume of lab testing, from product to packaging, and oversee its continuation.
- A prominent worldwide provider of ingredients and premix manufacturing solutions for the food, beverage, and nutrition industries. Website: [not provided]
- Lab quotation tracker: created a spreadsheet that compiled information from all active laboratories, offering live information for testing capabilities, cost, logistics, enabling the person organizing the testing to seamlessly arrange.
- Shelf-life validation study: generated a study report used by the business to validate the shelf life given for products that incorporate multiple different products all with varying expiry dates. All research, data collection and analysis and reporting were complete.
Process Technologist
Lionel Hitchen Ltd.
07.2020 - 05.2022
- Account management: met with customers to answer queries, discuss improvements, and identify new business opportunities.
- New product development: created products from concept to launch phase. Worked with industry leaders to design some exciting products, including Jameson Orange Whiskey, Hotel Chocolat liquors & Rowse Hot Honey.
- Material coordination: researched and sourced materials in accordance with quality standards and budgets.
- Operational process improvement: improved existing factory processes and implemented new ones.
- Analytical chemistry: competent in techniques such as GC-MS, HPLC, and UV spectroscopy to analyse products.
- A distinguished manufacturer and supplier of natural flavor ingredients to the food and beverage industry. Website: [not provided]
Research Internship
I2LRESEARCH
07.2019 - 09.2019
- Experiment design & execution: conducted laboratorial tasks to the high standards as required by GEP and GLP licensing.
- Business improvements: designed SOPs and work instructions to ensure ongoing compliance and optimize business efficiency.
- A contract research organization serving the agrochemical and bio-pesticidal industry. Website: [not provided]
Scientific Researcher
Cardiff School of Pharmacy and Pharmaceutical Sciences
09.2018 - 07.2019
- New product development: knowledge gained relating to technical & market research, composition and design, data collection and reporting.
- Account management: met with customer to discuss ongoing project updates and answer queries.
- Material coordination: researched and sourced materials in accordance with quality standards and budgets.
- Analytical & wet chemistry: competent in techniques such as GC-MS, HPLC & aseptic micro techniques.
- Website: [not provided]
Education
BSc - Biochemistry
Cardiff University
01.2016 - 01.2020
A Levels - Geography, Chemistry, Biology, Maths
Thomas Hardye Sixth Form College
Dorchester, Dorset 09.2014 - 06.2016
GCSEs -
The Sir John Colfox School
Bridport, Dorset 09.2009 - 06.2014
Skills
- HACCP level 3 certified
- Food Safety & Hygiene level 3 certified
- Edexcel Intermediate level 3
- New product development expertise
- Conflict & negotiation resolution
- Data analysis proficiency
- Strong understanding of food & beverage legislation
Custom
- Watching & playing sports.
- Running, cycling, and gym.
- Playing football and padel.
- Trying new food spots in London and cooking at home.
- Enjoying a pint.
Accomplishments
Keen runner, amateur chef and restaurant go-er. Constantly balancing trying to enjoy all 3!
Timeline
Technical Manager (FSQA)
Hellofresh
02.2025 - Current
Quality Technologist
Prinova Europe Ltd.
05.2022 - 11.2025
Process Technologist
Lionel Hitchen Ltd.
07.2020 - 05.2022
Research Internship
I2LRESEARCH
07.2019 - 09.2019
Scientific Researcher
Cardiff School of Pharmacy and Pharmaceutical Sciences
09.2018 - 07.2019
BSc - Biochemistry
Cardiff University
01.2016 - 01.2020
A Levels - Geography, Chemistry, Biology, Maths
Thomas Hardye Sixth Form College
09.2014 - 06.2016
GCSEs -
The Sir John Colfox School
09.2009 - 06.2014