Lewis McKay
Leigh,WGN
Summary
Accomplished Multi skilled Tradesman with exceptional customer service, showcasing a strong work ethic across diverse roles including security management and skilled tradesmanship. Leveraged hand tool expertise and interpersonal skills to enhance operational efficiency and customer satisfaction, with a proven track record of success in high-pressure environments. Industrious Tradesman bringing over 5 years of experience. Proactive and disciplined team player with in-depth knowledge of Joinery and maintenance. Offering solid understanding of correct processes and equipment operations. Excellent with inventory management and timber installations and repairs. Reliable and trustworthy professional adept at providing cost-effective service alternatives while completing projects accurately and efficiently.
Overview
19
19
years of professional experience
Work History
HGV Driver
North West Timber Treatments
2024.04 - Current
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Conducted efficient cargo transfers to maintain route schedules.
- Delivered goods to customers both locally and long distance.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Multi Skilled Tradesman
L.A.M Urban Woodcraft Ltd
2019.10 - Current
- Monitored inventory, machines, tools and equipment to reduce project delays.
- Installed new locks, door handles, and door closers.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Building and designing of outdoor kitchens to suit customers requirements.
- Install decking whilst following correct plans.
- Expertly used wide range of tools including table saws, mite saws and routers.
- Full garage conversion including all first and second fix.
- Build stud walls and install plasterboard ready for plastering.
- Design and build of furniture including tables and seating areas.
- Full fence replacement with both panel install and full fence replacement.
- Install of bespoke gates as per the clients requirements.
- Communicated with customers about scope of work and provided detailed cost estimates.
- Submission of accurate detailed invoices in line with completed scope of works.
- Read and interpreted drawings, plans and specifications to complete projects accurately.
- Full bathroom install including walk in showers and all fixtures and tiling.
- Install of radiators along with all required plumbing.
- Replacement of heating devices including selector valves and heating pumps.
- Instillation of hot water taps.
- Full kitchen installs along with utilities in line with customer design and requirements.
- Laying and install of laminate flooring across both individual rooms and full floors.
- Replacement of light fixtures and fittings.
- Install of additional light and power sockets.
Security Management
Multiple
2011.02 - 2024.04
- Made decisions with broad and positive impact on security management operations.
- Managed and supported organization-wide privacy and security management measures.
- Reviewed and audited clients' facility security management programs.
- Incorporated energy management and control system solutions to reduce energy costs and revitalize operational performance.
- Advised on organizational structure and human resource management to promote efficient business operations.
- Oversaw security policy management framework and departmental security policies using policy lifecycle approach.
- Managed onsite personnel and liaised between team and senior management.
- Reported security and service incidents to management.
- Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Provided support by delivering recruitment and placement services to management and employees.
- Assisted with data management for regulatory and operational reporting.
- Liaised with senior management to attract, develop and retain staff.
- Performed security investigations and reported findings to client management.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Plant Operator
Army
2005.09 - 2011.01
- Performed minor mechanical work and routine equipment maintenance.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
- Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
- Adjusted and maintained plant equipment for safety and performance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed operational tours of both Iraq and Afghanistan.
Education
No Degree - Intelligence Operations Level 4
College
Manchester05.2019
No Degree - Management
Level 3 Diploma
Manchester, United Kingdom05.2019
Skills
- Hand tool expertise
- Logistics
- Strong Work Ethic
- Risk Mitigation
- Material Preparation
- Electrical Troubleshooting
- Power tool proficiency
- Heavy machinery
- Door installation
- Electrical Installation
- Exceptional customer service
- Customer Relations
- Hazardous Materials Handling
Timeline
HGV Driver
North West Timber Treatments
2024.04 - Current
Multi Skilled Tradesman
L.A.M Urban Woodcraft Ltd
2019.10 - Current
Security Management
Multiple
2011.02 - 2024.04
Plant Operator
Army
2005.09 - 2011.01
No Degree - Intelligence Operations Level 4
College
No Degree - Management
Level 3 Diploma
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