Lewis Hyatt
Stoke-on-Trent,Staffordshire
Summary
Highly reliable professional with exceptional phone etiquette, a knowledge and passion for the latest technology. Demonstrates strong organisational skills, teamwork, and customer service. Proven track record in achieving company targets with effective follow-up. Enthusiastic about continuous learning and maintaining positivity in all tasks.
Overview
7
7
years of professional experience
29
29
years of post-secondary education
1
1
Certification
Work History
Telesales
Euroseal Windows
Stoke-on-Trent
08.2024 - 01.2025
- I made outbound calls to sell windows/doors.
- Maintained up-to-date knowledge of products, contributing to successful telesales pitches.
- Handled high-volume telesales enquiries within call-time targets.
- Enhanced customer satisfaction by providing excellent telesales service.
Warehouse Operative
DSV
Stoke-on-Trent, UK
10.2023 - 04.2024
- Assisted team members in loading items safely onto delivery trucks.
- Helped to improved efficiency with coordination of stock and inventory control.
- Reduced damages with careful handling and storage of fragile items.
Warehouse Operative
Terraces Menswear
Stoke-on-Trent, UK
03.2023 - 09.2023
- Restocked shelves as needed, helped maintain good stock levels at all times.
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Picked and packed orders to customers and retail outlets.
Inventory Specialist
RGIS Inventory Specialists
Stoke-on-Trent, UK
02.2021 - 12.2022
- I was in charge of the stock that came in from delivery
- It was my job to make sure nothing was damaged or incorrect on the order
Warehouse Operative
Dunelm Distribution Centre
Stoke-on-Trent, UK
08.2020 - 12.2021
- I was a Picker and stock controller
Games Host
HB Leisure
Stoke-on-Trent, UK
06.2019 - 08.2020
- I was on the basketball stall mainly
- I was in charge of ensuring I handled the money correctly and was persuasive enough to get people to play
Front of House Assistant
Changes sushi bar
Stoke-on-Trent, UK
04.2018 - 03.2019
- I worked both in the kitchen and on front of house, I am comfortable with speaking to customers and providing excellent customer service
Education
Engineering level 2 diploma - Engineering
Newcastle under Lyme college
Stoke-on-Trent, Staffordshire 06.2020 - 03.2021
GCSE - Science
Clayton hall academy
Newcastle under Lyme, Staffordshire 09.2014 - 05.2019
GCSE - Computer Science
Clayton hall academy
09.2014 - 05.2019
GCSE - Information Technology
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 09.2014 - 05.2019
GCSE - Mathematics
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 09.2014 - 05.2019
GCSE - Physical Education
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 09.2014 - 05.2019
GCSE - English
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 09.2014 - 05.2019
Skills
- Reliable
- Phone etiquette
- Microsoft Office
- Organisational skills
- Teamwork
- Microsoft Outlook
- Customer Service
- Target achievement
- Knowledge of sales scripts
- Effective follow-up
- Willingness to learn
- Data entry
- Telesales script development
- Positivity and enthusiasm
Certification
- Warehousing MVQ, Present
- Reach Truck, 07/01/24, 07/31/28
- Forklift Licence, 07/01/24, 07/31/27
Languages
English
Additional Information
I am a hardworking individual with a passion for any workplace I am in. A fast learner who isn't afraid of new challenges.
Timeline
Telesales
Euroseal Windows
08.2024 - 01.2025
Warehouse Operative
DSV
10.2023 - 04.2024
Warehouse Operative
Terraces Menswear
03.2023 - 09.2023
Inventory Specialist
RGIS Inventory Specialists
02.2021 - 12.2022
Warehouse Operative
Dunelm Distribution Centre
08.2020 - 12.2021
Engineering level 2 diploma - Engineering
Newcastle under Lyme college
06.2020 - 03.2021
Games Host
HB Leisure
06.2019 - 08.2020
Front of House Assistant
Changes sushi bar
04.2018 - 03.2019
GCSE - Science
Clayton hall academy
09.2014 - 05.2019
GCSE - Computer Science
Clayton hall academy
09.2014 - 05.2019
GCSE - Information Technology
Clayton hall academy
09.2014 - 05.2019
GCSE - Mathematics
Clayton hall academy
09.2014 - 05.2019
GCSE - Physical Education
Clayton hall academy
09.2014 - 05.2019
GCSE - English
Clayton hall academy
09.2014 - 05.2019
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