Lewis Hyatt
Stoke-on-Trent,Staffordshire
Summary
Highly reliable professional with exceptional phone etiquette, a knowledge and passion for the latest technology. Demonstrates strong organisational skills, teamwork, and customer service. Proven track record in achieving company targets with effective follow-up. Enthusiastic about continuous learning and maintaining positivity in all tasks.
Overview
7
7
years of professional experience
29
29
years of post-secondary education
1
1
Certification
Work history
Telesales
Euroseal Windows
Stoke-on-Trent
2024.08 - 2025.01
- I made outbound calls to sell windows/doors.
- Maintained up-to-date knowledge of products, contributing to successful telesales pitches.
- Handled high-volume telesales enquiries within call-time targets.
- Enhanced customer satisfaction by providing excellent telesales service.
Warehouse Operative
DSV
Stoke-on-Trent, UK
2023.10 - 2024.04
- Assisted team members in loading items safely onto delivery trucks.
- Helped to improved efficiency with coordination of stock and inventory control.
- Reduced damages with careful handling and storage of fragile items.
Warehouse Operative
Terraces Menswear
Stoke-on-Trent, UK
2023.03 - 2023.09
- Restocked shelves as needed, helped maintain good stock levels at all times.
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Picked and packed orders to customers and retail outlets.
Inventory Specialist
RGIS Inventory Specialists
Stoke-on-Trent, UK
2021.02 - 2022.12
- I was in charge of the stock that came in from delivery
- It was my job to make sure nothing was damaged or incorrect on the order
Warehouse Operative
Dunelm Distribution Centre
Stoke-on-Trent, UK
2020.08 - 2021.12
- I was a Picker and stock controller
Games Host
HB Leisure
Stoke-on-Trent, UK
2019.06 - 2020.08
- I was on the basketball stall mainly
- I was in charge of ensuring I handled the money correctly and was persuasive enough to get people to play
Front of House Assistant
Changes sushi bar
Stoke-on-Trent, UK
2018.04 - 2019.03
- I worked both in the kitchen and on front of house, I am comfortable with speaking to customers and providing excellent customer service
Education
Engineering level 2 diploma - Engineering
Newcastle under Lyme college
Stoke-on-Trent, Staffordshire 2020.06 - 2021.03
GCSE - Science
Clayton hall academy
Newcastle under Lyme, Staffordshire 2014.09 - 2019.05
GCSE - Computer Science
Clayton hall academy
2014.09 - 2019.05
GCSE - Information Technology
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 2014.09 - 2019.05
GCSE - Mathematics
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 2014.09 - 2019.05
GCSE - Physical Education
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 2014.09 - 2019.05
GCSE - English
Clayton hall academy
Newcastle-under-Lyme, Staffordshire 2014.09 - 2019.05
Skills
- Reliable
- Phone etiquette
- Microsoft Office
- Organisational skills
- Teamwork
- Microsoft Outlook
- Customer Service
- Target achievement
- Knowledge of sales scripts
- Effective follow-up
- Willingness to learn
- Data entry
- Telesales script development
- Positivity and enthusiasm
Certification
- Warehousing MVQ, Present
- Reach Truck, 07/01/24, 07/31/28
- Forklift Licence, 07/01/24, 07/31/27
Languages
English
Additional Information
I am a hardworking individual with a passion for any workplace I am in. A fast learner who isn't afraid of new challenges.
Timeline
Telesales
Euroseal Windows
2024.08 - 2025.01
Warehouse Operative
DSV
2023.10 - 2024.04
Warehouse Operative
Terraces Menswear
2023.03 - 2023.09
Inventory Specialist
RGIS Inventory Specialists
2021.02 - 2022.12
Warehouse Operative
Dunelm Distribution Centre
2020.08 - 2021.12
Engineering level 2 diploma - Engineering
Newcastle under Lyme college
2020.06 - 2021.03
Games Host
HB Leisure
2019.06 - 2020.08
Front of House Assistant
Changes sushi bar
2018.04 - 2019.03
GCSE - Science
Clayton hall academy
2014.09 - 2019.05
GCSE - Computer Science
Clayton hall academy
2014.09 - 2019.05
GCSE - Information Technology
Clayton hall academy
2014.09 - 2019.05
GCSE - Mathematics
Clayton hall academy
2014.09 - 2019.05
GCSE - Physical Education
Clayton hall academy
2014.09 - 2019.05
GCSE - English
Clayton hall academy
2014.09 - 2019.05