Enjoy playing and watching football and golf
Lewis Hills
Bar Tender / Front Of House
Whitley Bay
Summary
Currently in my second year of University studying Physiotherapy at Teesside University, but still live in Whitley Bay and commute. Enthusiastic, trustworthy, quick learner and a reliable person looking for part time employment to further my work based experience and financial independence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Tender
Whitley Bay Golf Club
2023.10 - Current
- Staff rotas
- Ordering bar stock (until new supervisor appointed)
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
Front of House
The Beacon Hotel
2022.02 - Current
- Front of House Bar and Food
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Office Administrator
Whitley Bay Golf Club
2024.06 - 2025.01
- Carry out general office duties to cover staff holidays
- Staff rotas
- Bar inventory and ordering supplies
Junior Coaching Assistant
Whitley Bay Golf Club
2021.09 - 2023.10
- Assisting Golf professional with Junior Coaching Lessons every week
Golf Pro Shop Assistant
Whitley Bay Golf Club
2017.08 - 2023.10
- Maintained a clean, organized, and visually appealing pro shop environment.
- Developed strong rapport with customers / members.
- Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
- Administered point of sales applications and trained new team members.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and buggy hire and carrying out end of day till duties.
- Provided exceptional service and product knowledge to golf shop customers.
- Carried out club repair services.
Education
Bachelor of Science - Physiotherapy
Teesside University
2001.04 -
Level 3 BTEC - Sports Exercise & Science
Gateshead College
2025.09 - 2025.06
GCSE -
Whitley Bay High School
2018.09 - 2021.07
Skills
Customer service
Effective communication
Payment processing
Team collaboration
Outgoing personality
Patience and tolerance
Team player attitude
Highly reliable
Time management
Newly Barista trained
Certification
DBS Certificate, Teesside University
Accomplishments
Junior Golf Captain - 2022 season
Junior Vice Captain - 2021 season
Interests
Play for Cramlington United Football team
References
Available upon request
Timeline
Level 3 BTEC - Sports Exercise & Science
Gateshead College
2025.09 - 2025.06
Office Administrator
Whitley Bay Golf Club
2024.06 - 2025.01
Bar Tender
Whitley Bay Golf Club
2023.10 - Current
Front of House
The Beacon Hotel
2022.02 - Current
Junior Coaching Assistant
Whitley Bay Golf Club
2021.09 - 2023.10
GCSE -
Whitley Bay High School
2018.09 - 2021.07
Golf Pro Shop Assistant
Whitley Bay Golf Club
2017.08 - 2023.10
Bachelor of Science - Physiotherapy
Teesside University
2001.04 -