Lewis Essien Sampson

My main job detail is working in footwear, stockroom, and tills

• Leading footwear team when mangers are off
• Prepare and plan breaks, task creation for team members
• Writing briefs and handover when I'm leading
• Promoted customer loyalty scheme (Fraser plus and SD membership)
• Delivered excellent customer service by answering queries and providing product information.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Assisted customers in locating specific items to boost satisfaction.

Volunteered as a steward to help with the college’s activities with the public and the Bracknell football club

• Welcomed guests in and directed them to a certain location
• Enforce the rules and regulations to protect the public
• Communicate with my colleague and emergency services through radio
• Answered questions and provided accurate information to guests and the public
• Observed the public behaviours and looked for any signs of people not following the rules and regulation
• Directed traffic during peak times at event venues, aiding smooth ingress and egress of visitors.