- Running and fitness, golf, interest in AI and emerging technologies, and personal finance/investing
Lewis Elliott
Winsford,Cheshire
Summary
Senior solution architect with expertise in digital banking, focusing on AI-driven customer experiences in complex enterprise environments. Demonstrated success in leading architecture for mobile, web, and backend platforms, with a strong grasp of PDLC and SDLC processes. Recognized as a subject matter expert in chatbot and search capabilities, contributing to high-impact solutions that enhance customer adoption and drive significant revenue. Proven ability to deliver seamless multi-channel solutions at scale, benefiting millions of users and achieving substantial cost savings.
Overview
7
7
years of professional experience
Work History
Senior Solution Architect
Barclays
Knutsford, Cheshire
09.2020 - Current
- Lead end-to-end architecture for conversational banking and AI-driven digital experiences across mobile, web, APIs, and backend services, supporting millions of customers on a high-volume platform
- Recognised Subject Matter Expert (SME) for chatbot, Help Hub, and search capabilities, defining how customers interact with Barclays’ digital self-service journeys
- Own architecture from early discovery through to delivery and governance, producing Architecture Visions and High-Level Designs (HLDs) that drive real-world implementation
- Architect AI-enabled customer journeys including chat, deep linking, and intelligent search, improving digital engagement and reducing reliance on contact centre channels
- Drive technical design across client, API, gateway, and data layers, ensuring secure, scalable, and production-ready solutions aligned to enterprise standards
- Embed security and resilience by design, including authentication, API protection, secrets management, and performance optimisation across distributed systems
- Influence product strategy and roadmap direction, aligning business goals with scalable technical capability evolution within conversational and AI platforms
- Lead architectural governance and design assurance through peer reviews and forums, ensuring compliance with risk, regulatory, and control frameworks
- Partner with senior stakeholders, engineers, and platform teams to resolve complex design challenges and deliver high-impact solutions at pace
- Support delivery of large-scale initiatives with budgets in the millions, contributing to cost analysis and driving efficient architectural decisions
Foundation Solution Architect Apprentice
Barclays
Knutsford, Cheshire
09.2019 - 09.2020
- Supported solution architecture delivery across mobile, web, API, and backend platforms within a large-scale digital banking environment
- Contributed to the production of architecture artefacts including diagrams, High-Level Designs, and documentation to support engineering teams
- Gained hands-on experience of the end-to-end delivery lifecycle (SDLC/PDLC), from discovery and design through to implementation and testing
- Worked closely with architects, engineers, and product teams to translate business requirements into structured technical solutions
- Participated in design workshops and event storming sessions to understand system interactions and define solution approaches
- Developed understanding of enterprise architecture patterns, API design, and multi-channel digital platforms
- Supported analysis of non-functional requirements including security, performance, and resilience within solution designs
- Contributed to continuous improvement of documentation, design standards, and team collaboration practices
- Built strong foundational knowledge of digital banking systems, customer journeys, and large-scale platform architecture
Education
Bachelor of Science - Digital Technology & Solutions
Manchester Metroplotian Univeristy
Manchester 01-2026
A-Levels - A Levels
Sir John Deanes Sixth Form College
01-2020
GCSEs - GCSE
Hartford High School
Hartford01-2019
Skills
- Solution architecture and technical design
- Project management and stakeholder engagement
- Risk assessment and decision making
- API design and digital transformation
- Team collaboration and strategic partnering
- Active listening and customer focus
- Technical troubleshooting and innovative problem solving
- IT security protocols
- Project prioritisation
- Business requirements matrixes
- Results oriented approach
Interests
Timeline
Senior Solution Architect
Barclays
09.2020 - Current
Foundation Solution Architect Apprentice
Barclays
09.2019 - 09.2020
Bachelor of Science - Digital Technology & Solutions
Manchester Metroplotian Univeristy
A-Levels - A Levels
Sir John Deanes Sixth Form College
GCSEs - GCSE
Hartford High School