Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Lewis Edmunds

Birmingham

Summary

Current primary school teacher with 4+ years experience. Aspiring fitness instructor with a strong foundation in personalised workout creation, nearing completion of Level 2 qualification and aiming to advance to Level 3. Demonstrates exceptional tolerance and patience, honed through extensive experience in high-pressure customer service roles. Skilled in instructional techniques, adept at managing large groups, providing clear guidance, and delivering constructive feedback. Known for an approachable demeanour, ensuring top-quality service in all customer interactions.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Primary school teacher

St Anne's Catholic Primary School
Birmingham, West Midlands
09.2021 - Current
  • Designed interactive activities for better understanding of complex concepts, breaking them down into manageable chunks.
  • Created, developed and evaluated lesson plans to engage students in learning process.
  • Fostered a positive learning environment through excellent relationships with children.
  • Achieved the best SAT's results at school two years in a row- achieving well above national average.
  • Improved literacy levels by focusing on reading and writing skills.
  • Facilitated extracurricular activities promoting holistic development of pupils.
  • Utilised diverse teaching aids, enhancing comprehension of subjects taught.
  • Enhanced student participation with engaging group tasks.
  • Administered regular tests and assignments giving timely feedback.
  • Managed classroom effectively, ensuring a conducive space for learning.
  • Implemented school policies effectively, maintaining discipline within the class.

Customer service assistant

Marks and Spencer
Selly Park, Birmingham
10.2017 - 08.2021
  • Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
  • Offered helpful advice on product selection, leading to increased sales.
  • Provided exceptional levels of customer service consistently; creating loyal customers .
  • Improved customer relations by managing customer complaints effectively.
  • Collaborated well within a team setting, fostering a positive working atmosphere .
  • Prioritised tasks during busy periods for maximised productivity .
  • Handled challenging customer complaints and ensured they left the store with a positive experience- regardless of what had happened before.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.



Waiter bartender

The Beeches Conference Centre
Bournville, Birmingham, West Midlands
02.2017 - 09.2018
  • Demonstrated flexibility by covering various shifts as required.
  • Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
  • Maintained professional demeanour during peak hours to ensure smooth operations.
  • Contributed towards team goals through effective collaboration with colleagues.

Bartender waiter

Moseley Rugby Club/ Worcester Rugby Club
Moseley, Birmingham
08.2015 - 09.2018
  • Worked collaboratively within a team to ensure smooth operation during peak hours.
  • Increased upselling success rate by learning about various drink profiles and preferences.
  • Checked identification to ensure legal age requirements for alcohol consumption were met.
  • Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.

Cleaner

Weoley Hill Cricket Club
Weoley Castle, Birmingham, West Midlands
01.2015 - 09.2015
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Contributed to improved health standards.

Education

Bachelor of Arts - Education (ages 5-11) with QTS

Newman University
Birmingham
09.2018 - 07.2021

A-Levels - History, Government and Politics, Design and Technology

Kings Norton Boys School Sixth Form
Birmingham
09.2016 - 07.2018

Skills

  • Personalised workout creation- Almost completed a Level 2 qualification as a Fitness Instructor- looking to move onto Level 3 after
  • Tolerance and patience- gained through years of dealing with customers and children in high pressure situations
  • Instructional techniques- clear teaching techniques and dealing with large groups of people, giving clear instructions and giving feedback to improve results
  • Approachable demeanour- Years of working in customer facing roles and dealing with the public, ensuring they received the best quality service

Languages

English
Fluent

Certification

- Full DBS and CRB

- First Aid Trained


Accomplishments

- Achieved the best SATS results in the school's history two years in a row.

Affiliations

- Bike Riding

- Muay Thai

- Football

- Hiking

- Weightlifting

Timeline

Primary school teacher

St Anne's Catholic Primary School
09.2021 - Current

Bachelor of Arts - Education (ages 5-11) with QTS

Newman University
09.2018 - 07.2021

Customer service assistant

Marks and Spencer
10.2017 - 08.2021

Waiter bartender

The Beeches Conference Centre
02.2017 - 09.2018

A-Levels - History, Government and Politics, Design and Technology

Kings Norton Boys School Sixth Form
09.2016 - 07.2018

Bartender waiter

Moseley Rugby Club/ Worcester Rugby Club
08.2015 - 09.2018

Cleaner

Weoley Hill Cricket Club
01.2015 - 09.2015

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Lewis Edmunds