Lewis Clegg

• Moved metal chairs, construction beams, and frames from household and office furniture. Sanded rejects to meet company standards, packed items securely for transport.
• Picked and packed customer orders accurately, consistently meeting daily productivity targets.
• Picked orders to meet productivity targets.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
• Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.

• Enforced camp rules and regulations, fostering a safe environment that respected nature and maintained a positive atmosphere for campers and staff.
• Demonstrated attentive listening skills, earning respect from campers and staff, which enhanced participation and communication during activities.
• Initiated new ideas for activities and solutions during staff meetings, enhancing summer programme engagement and collaboration.

· Served 30+ types of drinks both hot and cold beverages to 300+ customers daily.

· Consistently made over £2000 in product sales on an average day.

· Achieved 90% personal customer satisfaction and nearly 90% in audit performance, reflecting commitment to quality service.

· Verified and prepared click and collect orders accurately for online customers throughout the day.

· Trained in food and drink safety regulations and quality controls (HACCP, Natasha’s law). Including customer personal allergens offering them alternative ingredients.

· Managed opening and closing of unit, overseeing cash handling and securing cash safe units to maintain operational integrity.

· Participated in fire training drills to enhance emergency preparedness. and safeguard checks including weekly checks and training.

· I organised the bar area to make it more effective during rush hours resulting in quicker serve time resulting in a 10% increase in customer satisfaction.

· Helped with weekly stock checks also with putting daily orders on the delivery system which reached nearly £9000 weekly.

· I trained 3 bartenders in basic bar work to the company's standards and 4 waiters and waitresses on taking orders and running food to the customer while checking the food that was being served was meeting the expected quality.

· Participated in weekly drinks training sessions to enhance product knowledge and service skills. to maintain the company’s standards and expectations.

· Helped handle bar pump deep cleans and trusted to help with counting the safe and cash floats.

• Very similar duties to Golden Lion
• Responsible for opening and closing routines