Lewis Aspinall

· Provided strong, hands-on leadership to kitchen teams, consistently having success in motivating staff to meet and balance key operational goals, including excellent food quality, proper hygiene, stock control, and fast food delivery time.

· Delegated and organised tasks effectively to maximise team strengths, ensuring high performance and accountability during busy service periods.

· Strong and effective communication to provide concise and accurate instruction during high-pressure situations.

· Trained new and existing team members on kitchen procedures, hygiene standards, and company expectations, improving team consistency and reducing onboarding time.

· Applied critical thinking and quick decision-making to streamline operations, resulting in noticeable improvements in kitchen efficiency, internal standard checks and service flow. Examples include altering station set-ups to simplify food preparation, increasing ease of information access on dish spec and managing competing kitchen priorities to ensure the best possible path is chosen.

· Delivered fast, friendly, and professional customer service in a high-volume environment, consistently meeting customer expectations during peak hours. Regularly top of sales charts of bar workers with quick and accurate service.

· Maintained a positive and approachable attitude, using strong interpersonal skills to build rapport with customers and team members to ensure team cohesion and customer satisfaction.

· Worked flexibly across kitchen and bar areas wherever needed most, demonstrating reliability, adaptability, initiative and a strong work ethic.

· Developed in-depth understanding of the operation of Wetherspoons kitchens and bars; accounting for sales, wastage, internal standards scheme, equipment usage. Concomitant usage of this for the streamlining of operations.

· Creating beneficial and effective working relationships across various Wetherspoons pubs, in both kitchen and bar areas, alongside out-of-pub staff such as area managers and head office employees.

· Supported the smooth operation of food and beverage services for senior military personnel, maintaining high standards of professionalism and discretion.

· Ensured cleanliness, organisation, and presentation of the Mess facilities and wider building, taking personal responsibility for upkeep during solo weekend shifts while under eighteen.

· Worked independently while managing time effectively, demonstrating a strong work ethic and sense of responsibility as a full-time student.

· Aided the running of special event nights where 50+ senior officers were present; requiring attentive and professional care to a section of officers assigned.