Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
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Levi Mathews

Stroud,UK

Summary

Dynamic and results-driven professional with extensive expertise in sales and customer relationship management. Demonstrates strong product knowledge and strategic planning abilities, complemented by exceptional communication skills. Proven track record in upselling, focus on team building and problem solving to drive business growth. Committed to leveraging skills to achieve organisational objectives and enhance customer satisfaction. Enjoy taking on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Lead Qualifier

Onecom
Cardiff
09.2024 - 06.2025
  • Engaged customers to understand their needs and help them achieve the outcome they want from the services they require.
  • Continued development of communication skills as the jobs require a lot of customer facing activity and contribution to new and existing customers overall experience.
  • Built strong customer relationships through regular follow-ups and personalized service, leading to a high customer retention rate.
  • Upsold products and services, achieving an Average GP figure every month of 50k.
  • Worked closely with the team to achieve sales targets and contribute to the company's overall success.

Sales & Membership Consultant

Fifth Gym
03.2022 - 09.2024
  • Engaged potential clients and upsold gym memberships, personal training sessions, and add-on services, consistently meeting sales targets.
  • Provided consultations to new clients, assessing their fitness goals and matching them with the appropriate membership packages.
  • Developed rapport with members, leading to an increase in membership renewals and client satisfaction.
  • Maintained in-depth knowledge of gym equipment, membership options, and health products, ensuring informed customer decisions.

Carpenter

Envisage Ltd
Stroud, Gloucestershire
09.2021 - 02.2023
  • Repaired damaged woodwork for improved aesthetic appeal.
  • Installed wooden structures such as flooring, doors, windows for enhanced property value.
  • Completed all carpentry works within stipulated timeframes; timely delivery ensured.
  • Mastered use of power tools to improve efficiency on job tasks.
  • Built custom furniture for increased client satisfaction.
  • Prepared cost estimates for clients to aid in their budget planning process.

Education

GCSE - maths, English

Archway School

Level 3 extended diploma - sport (Football)

Hartpury college

NVQ Level 2 - carpentry

Gloucestershire College
Gloucester
09.2021 - 02.2023

Skills

  • Sales Expertise
  • Customer Relationship Management
  • Product Knowledge
  • Communication
  • Problem Solving
  • Communication skills
  • Team building
  • Strategic planning
  • Social media marketing
  • Upselling

Custom

  • Camping: me and my partner love a good camping trip with our Samoyed, Loki exploring the best views and walks the UK has to offer.
  • Car Enthusiast: Long-time admirer and owner of several BMW vehicles, with a passion for the brand's design, performance, and innovation. Stay up-to-date with the latest BMW models and technologies.
  • Fitness and Health: Avid gym-goer with a strong commitment to personal health and wellness, which complements my experience in customer-facing roles in fitness environments.

Affiliations

  • Weight lifting
  • Camping
  • Hikes
  • Driving

Timeline

Lead Qualifier

Onecom
09.2024 - 06.2025

Sales & Membership Consultant

Fifth Gym
03.2022 - 09.2024

Carpenter

Envisage Ltd
09.2021 - 02.2023

NVQ Level 2 - carpentry

Gloucestershire College
09.2021 - 02.2023

Level 3 extended diploma - sport (Football)

Hartpury college

GCSE - maths, English

Archway School

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Levi Mathews