Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Letwin Mhlaba

Legal Assistant
Ushaw Moor,Durham

Summary

As a Legal Assistant I am adept in legal research and documentation. I provide clear and concise information based on complex research findings. I maintain ethical standards while providing top-notch assistance to lawyers. It is my duty to create and maintain accurate, detailed documentation to support positive case outcomes. I provide reliable client support across diverse matters in criminal litigation. I am very diligent in case preparation and management to achieve positive results. To successfully complete my caseload, I strategically manage my time to achieve high volumes of work. I am skilled in litigation support, well-versed research, fact investigations and records management. I professionally write and edit correspondence and documentation. I am a hard worker, reliable individual with strong organisational skills ready to help team achieve company goals. I am eager to contribute to team success through hard work, attention to detail and excellent organisational skills. I am motivated to learn, grow and excel in my legal career.

Overview

13
13
years of professional experience
8
8
years of post-secondary education

Work History

Litigation Legal Assistant

Durham County Council
Durham, Durham
12.2022 - Current
  • Review evidence and prepared advice to maximise case success.
  • Create reports to track billable hours and deliverables.
  • Research legislation and precedents with sound judgment and analytical skills.
  • Work closely with lawyers to prepare arguments and evidence for trial.
  • Prepare for trials by conducting legal research.
  • Handle complex scheduling for appointments and court appearances.
  • Develop strong working relationships with clients, lawyers and court staff.
  • Deliver legal research and analysis to effectively resolve cases.
  • Manage client files with highest levels of confidentiality and discretion.
  • Supervise legal proceedings from claim filing to case closure.
  • Serve court summonses and orders for prompt action.

Debt Management Adviser

Citizens Advice Bureau
Newcastle upon Tyne, Newcastle upon Tyne
03.2022 - 12.2022
  • Built positive relationships with lenders to achieve optimal client deals.
  • Informed customers of potential legal action and required remediation to avoid escalation.
  • Devised credit and repayment plans for secure finance management.
  • Documented client applications for personal, business and mortgage loans.
  • Analysed financial statements to identify client viability and risk.
  • Interviewed customers to assess current and projected financial positions.
  • Prompted customers with overdue payments to avoid penalties.

Energy Adviser

Citizens Advice The CORE Church
Darlington, Cleveland
03.2021 - 03.2022
  • Providing energy advice to vulnerable consumers - address issues affecting fuel poor households - providing advice primarily by telephone - provide clients with up to date advice on fuel debt advice, energy bill checking, basic energy and Warm Home Discount - provide advice on employment, housing, consumer, family law and immigration over the telephone and email.
  • Used tactical techniques to create a targeted sales approach, ensuring optimal productivity and profits.
  • Presented and explained energy efficiency programs to social, commercial and industrial audiences.
  • Contacted leads to schedule meetings and presentations, explaining importance of saving energy.
  • Saved clients money by implementing energy efficient solutions to reduce their consumption.

Debt caseworker

Citizens Advice Bureau DRO
Durham, Durham
08.2017 - 09.2019
  • Carry out allocated telephone appointments - process and submit DRO applications - maintain case records - assist clients with other debt related problems
  • Assessed clients' financial requirements to devise bespoke investment plans.
  • Built positive relationships with lenders to achieve optimal client deals.
  • Devised credit and repayment plans for secure finance management.
  • Interviewed customers to assess current and projected financial positions.
  • Wrote professional correspondence outlining ageing account information.
  • Maintained impeccable records of payments and documentation of transactions.
  • Prompted customers with overdue payments to avoid penalties.

Pastor

AFAMI
Newcastle upon Tyne, Tyne and Wear
08.2010 - 01.2016
  • I worked for a charity Agape for All Nations Ministries International as a pastor
  • Working with senior church members applying the vision of the church attending national gatherings overseeing the Newcastle, Middlesbrough and Gateshead areas
  • Organising fundraising events and evangelising
  • Attending regular meetings and training session and checking financial records.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Provided pastoral care through visitation, counselling and prayer.
  • Led programmes such as worship, study, fellowship and service opportunities.
  • Coordinated and spearheaded programmes to increase church members' service throughout community.
  • Oversaw administration and management of all areas of ministry.
  • Maintained open lines of communication with church members by writing content for church newsletters, bulletins and worship services.

STUDENT ADVISOR

TEESSIDE LAW CLINIC Teesside University
Middlesbrough
09.2013 - 05.2014
  • Working as a Student Advisor providing free legal assistance to people in Teesside and surrounding areas who are not able to obtain legal assistance through other means
  • The duties involved;
  • Interviewing clients and gathering all relevant information in order to pursue a case
  • Photocopying and filing all relevant paperwork, arranging them chronologically
  • Intensive research in the appropriate law relevant to a case
  • Follow-ups where necessary before writing advice letters
  • Writing advice letters, sending advice letters to Supervisor for review and making necessary amendments as per Supervisor's comments
  • Attending second interviews and receiving feedback after every interview

Education

Legal Practice Course (Part - Law

De Mont Fort University
Leicester
09.2018 - 02.2021

Foundation Degree - Teaching and Training

Newcastle College
Newcastle upon Tyne
10.2015 - 09.2016

LLB - Law

Teesside University
Middlesbrough
09.2012 - 07.2014

Foundation Degree in Law - Law

Hartlepool Sixth Form College
Hartlepool
09.2009 - 07.2012

Skills

  • Skills and achievements
  • Communication:
  • Leadership
  • Teamwork
  • IT Literacy
  • Proficient user of Microsoft PowerPoint, Word and Excel
  • Exceptional telephone etiquette
  • Legal advising
  • Case preparation
  • Fast typing speed
  • Writing and editing
  • Litigation support
  • Customer service
  • Document filing
  • Strict confidentiality
  • Legal researching
  • Excellent time management
  • Case management

Languages

English
Fluent

Timeline

Litigation Legal Assistant

Durham County Council
12.2022 - Current

Debt Management Adviser

Citizens Advice Bureau
03.2022 - 12.2022

Energy Adviser

Citizens Advice The CORE Church
03.2021 - 03.2022

Legal Practice Course (Part - Law

De Mont Fort University
09.2018 - 02.2021

Debt caseworker

Citizens Advice Bureau DRO
08.2017 - 09.2019

Foundation Degree - Teaching and Training

Newcastle College
10.2015 - 09.2016

STUDENT ADVISOR

TEESSIDE LAW CLINIC Teesside University
09.2013 - 05.2014

LLB - Law

Teesside University
09.2012 - 07.2014

Pastor

AFAMI
08.2010 - 01.2016

Foundation Degree in Law - Law

Hartlepool Sixth Form College
09.2009 - 07.2012
Letwin MhlabaLegal Assistant