Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

LETICIA WALSH FOLORUNSHO

Sheffield,South Yorkshire

Summary

I am a hardworking, honest person with excellent communication and teamwork skills. I can work independently and use my initiative. I have great listening and problem-solving skills. I am a punctual and motivated individual who can follow direction and adapt my skills to different working environments. I'm currently looking for a job that will help me gain more skills and opportunities to work my way up in life. Compassionate and dedicated individual with natural ability to communicate empathetically and work collaboratively, demonstrating strong interpersonal and organisational skills. Adept in providing support and maintaining safe, comfortable environment.

Overview

5
5
years of professional experience
2013
2013
years of post-secondary education

Work history

Crew member

McDonald's
Tallaght, Dublin
12.2022 - 02.2023
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Operated cash registers accurately, ensuring proper handling of transactions.

Home Care Assistant

Private home care
Dublin, Ireland
03.2021 - 10.2021


  • Completed First Aid, CPR, and defibrillation training.
  • Provided support to clients during sensitive tasks, such as bathing and toileting.
  • Conducted housekeeping tasks to keep living areas presentable, clean, and hygienic.
  • Built excellent relationships using a patient-centred approach throughout care activities.
  • Created specialised meals, drinks, and snacks according to patient requirements and dietary needs.
  • Reported any significant changes in a client's needs or living conditions.
  • Ensured the client was taking the correct medication at the correct times.
  • Assisted in daily personal care routines for improvement in patient well-being.

Trainee manager at Burger King

Ireland
Dublin, Ireland
01.2019 - 02.2020
  • Accurate food, drinks, and coffee orders.
  • Contributed to a food-safe environment, verifying proper food storage to reduce the risk of spoilage.
  • Listened to guests and understood when managing complex food service complaints.
  • Warmly welcomed guests into dining areas, allocating seating, and processing food orders.
  • I worked on the front counter tills and drive-thru, where I took orders and received cash and card payments, and I interacted with customers.
  • Fostered a positive work environment, leading to increased employee satisfaction.
  • Coordinated teamwork tasks, resulting in improved project completion timescales.
  • Oversaw daily store operations, ensuring smooth running at all times.
  • Tracked costs of mining operations to meet budgetary targets.

Food and beverage assistant

Maldron Hotel Tallaght
Dublin
03.2018 - 11.2018
  • Ensuring chefs are equipped with the food and tools they need
  • Helping the chef get ready for service by preparing food
  • Catering assistants may be expected to peel, trim or wash food so it is ready to be cooked
  • Loading and unloading the dishwasher
  • Helping to serve meals to customers
  • In the hotel I mostly work breakfast shifts where I set up for breakfast make sure everything is ready for the time it starts
  • Demonstrated high standards of customer service to take and deliver.

Education

Manual Handling Course -

St Dominic Training

Customer service - undefined

Dominic Training

HACCP level 1&2 - undefined

St Dominic Training

Skills for Education Access Diploma - Health Science Professions

Sheffield College Hillsborough college campus
Sheffield
09.2024 -

QQI Level 4 - General Learning

Tallaght Youthreach
Dublin

Junior certificate -

Killinarden Community School
Ireland

Skills

  • Manual handling
  • Time-management skills
  • HACCP Level 1, & 2
  • Cash handling
  • Product knowledge
  • First Aid
  • Communication skills
  • Working under pressure
  • Customer service
  • Food safety understanding
  • Patient care
  • Medication administration
  • Health promotion knowledge
  • Mental health awareness

Affiliations

  • I interested in going on walks and keeping fit, I also really enjoy cooking and baking,being a mum, trying new things and being around new people for different experiences.

References

References available upon request.

Timeline

Skills for Education Access Diploma - Health Science Professions

Sheffield College Hillsborough college campus
09.2024 -

Crew member

McDonald's
12.2022 - 02.2023

Home Care Assistant

Private home care
03.2021 - 10.2021

Trainee manager at Burger King

Ireland
01.2019 - 02.2020

Food and beverage assistant

Maldron Hotel Tallaght
03.2018 - 11.2018

Customer service - undefined

Dominic Training

HACCP level 1&2 - undefined

St Dominic Training

Manual Handling Course -

St Dominic Training

QQI Level 4 - General Learning

Tallaght Youthreach

Junior certificate -

Killinarden Community School

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LETICIA WALSH FOLORUNSHO