Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Leticia Manu

Leeds

Summary

I am a compassionate, empathetic, and diligent individual who devotedly cared for my elderly grandmother during her illness for a period of 15 months. Through my sensitivity, understanding, and strong communication skills, I was able to foster a deep and meaningful bond with her. Although I have limited experience in providing personal care, I am eager to pursue a long-term career in the care sector, where I can find opportunities for professional growth. I thrive in a team environment and take great pleasure in collaborating with others to ensure the well-being of those in need.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Cleaner

Private Cleaner
Ghana
01.2015 - 04.2016
  • Providing cleaning services for shops and offices
  • Assisted five clients growing from an initial two clients through dedication and referrals
  • Managed tight daily schedules to ensure timely completion of task
  • Recruited one additional team member to help manage increased demand

Public relations assistant

National Health Insurance Scheme
Ghana
09.2013 - 08.2014
  • Registered and renewed health insurance cards for clients
  • Communicated effectively with customers and addressed their inquiries courteously
  • Fostered strong teamwork with colleagues
  • Travelled to remote areas to educate the public on the importance of participating in the scheme
  • Addressed and resolved customer issues and concerns

Sterilise technician

Voluntary Health Organization
Ghana
01.2014 - 06.2014
  • Trained as a volunteer sterilisation technician, responsible for cleaning hospital equipment and disinfecting surgical tools
  • Collaborated effectively with healthcare professionals
  • Skilfully handled operational tools and prepared items for sterilisation
  • Recorded data on used surgical tools identifying and sorting damaged equipment
  • Delivered requested tools to operating theatres

Education

CPD Accredited Care Certificate -

Next Gen Learning
United Kingdom
02.2024 - 03.2024

Sterilise Services -

Elearn College
United Kingdom
06.2023 - 07.2023

HND in Marketing -

Polytechnic
Ghana
09.2009 - 08.2012

Skills

  • Experience in providing care for the elderly
  • Strong communication abilities
  • Demonstrates empathy
  • Proficient in IT
  • Capable of working under tight deadlines
  • Highly adaptable and flexible

References

References available upon request.

Timeline

CPD Accredited Care Certificate -

Next Gen Learning
02.2024 - 03.2024

Sterilise Services -

Elearn College
06.2023 - 07.2023

Cleaner

Private Cleaner
01.2015 - 04.2016

Sterilise technician

Voluntary Health Organization
01.2014 - 06.2014

Public relations assistant

National Health Insurance Scheme
09.2013 - 08.2014

HND in Marketing -

Polytechnic
09.2009 - 08.2012
Leticia Manu