Leslie Santiago

- Understands and executes patient confidentiality every day.

- Constantly keeps up with patients and customers regarding their PCS or need supplies.

- Utilizes Microsoft Edge, Adobe, and Google Spreadsheets daily.

- Greets customers and provides exceptional customer service.

- Assists customers with product selection, sizing, and style.

- Provides accurate information about products, prices, and services.

- Maintains up-to-date knowledge of store merchandise and policies.

- Helps customers find specific products, answers questions, and offers product advice.

- Answers incoming telephone calls to provide store, products, and services information.

- Uses technology resources to assist customers in locating and selecting items.

- Greeted customers and provided menus.

- Assisted in seating guests at tables or booths.

- Took orders for food and drinks and delivered them to guests.

- Understood and followed oral and written directions.

- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

- Demonstrated leadership by making improvements to work processes and training others.

- Checked back with customers throughout meal service to ensure satisfaction.

- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.