Leslie Lartey
London,Essex
Summary
Business graduate and final-year BA Business with Finance student at the University of Greenwich, with practical experience spanning business operations, customer service, independent working, patient transport, site operations, fire safety and health & safety responsibilities. Brings a combination of academic business knowledge and hands-on operational experience, with current study focused on finance, financial markets and commercial decision-making. Selected Trading in Financial Markets as an optional module, with developing interests in business analysis, financial services, operations and commercial roles. Experienced in working independently, managing competing priorities, communicating with diverse customers and responding effectively to changing requirements.
Overview
11
11
years of professional experience
Work History
Independent Transport & Customer Service Pro.
Self Employed
, London
01.2023 - Current
- Provide independent transport and customer service services, managing daily schedules, customer requirements and operational decisions.
- Provide patient transport services through GLH, supporting passengers travelling to and from hospital appointments and healthcare facilities.
- Manage working hours, vehicle rental, insurance, fuel and other operating costs as part of self-employment.
- Use digital platforms, mobile technology and navigation tools to manage bookings, journey information and customer communication.
- Maintain administrative and financial records and manage business-related expenses and self-assessment responsibilities.
- Adapt to changing schedules and customer requirements while maintaining a reliable, professional and customer-focused service
Fire Marshal (FM) | Health & Safety Responsibiliti
Alandale Logistics Limited
, London
04.2020 - 12.2022
- Progressed into a Fire Marshal role with additional health & safety responsibilities, supporting safe working practices and site compliance.
- Carried out fire safety checks and supported emergency and evacuation procedures.
- Identified and reported potential hazards and health & safety concerns and supported site management with safety requirements.
- Worked with contractors, site management and other teams to help maintain safe working environments and follow site procedures.
- Developed practical experience in risk awareness, compliance, communication, incident response and workplace safety. • Projects included Nova 2, Victoria; Derby Gate, part of the Parliamentary Estate; and LHR Data Centre, Park Royal.
Security & Site Operations
Alandale Logistics Limited
, London
06.2015 - 11.2019
- Oversaw site security operations on major construction projects, ensuring safety and compliance, including longest assignment at Chelsea Barracks.
- Managed access and monitored movement of contractors, staff and visitors across project sites to maintain secure environments.
- Monitored site activity, responded to incidents, and reported critical issues to site management for timely resolution.
- Worked alongside site management and contractors to maintain secure and well-organised working environments.
- Followed procedures and maintained required records, developing strong observation, communication and problem-solving skills.
Customer Delivery Driver
Tesco.com
Beckton, London
08.2016 - 09.2019
- Executed delivery of customer grocery orders safely and efficiently, ensuring on-time completion.
- Coordinated route planning and managed multiple deliveries, adhering to time and service standards.
- Delivered professional customer service, addressing and resolving customer queries during deliveries.
- Worked independently while remaining accountable to operational standards and customer expectations.
Customer Assistant
Tesco Metro
Bishopsgate, London
10.2015 - 03.2016
- Delivered customer service and ensured smooth daily operations of busy Metro store.
- Assisted customers with queries and replenished stock to maintain an organised store environment.
- Collaborated with team to uphold company procedures and customer service standards.
Education
Bachelor of Arts - Business With Finance
University of Greenwich
London01-2027
Bachelor of Arts - Business
Wrexham University
Wrexham01-2023
Access to Higher Education - Business
Barking & Dagenham College
London01-2019
Skills
- Business Analysis
- Financial Markets
- Financial Analysis
- Operations Management
- Business Strategy
- Data Analysis
- Commercial Awareness
- Risk Management
- Regulatory compliance
- Customer Service
- Problem Solving
- Stakeholder Communication
- Time Management
- Microsoft Office
Career Interest
- Business Analysis
- Financial Services
- Financial Markets
- Commercial Decision-Making
- Operations
- Entrepreneurship
Training
- AutoCAD Level 1 — Completed
- AutoCAD Level 2 — Completed
- BTEC Level 2 — Door Supervision, Amber Training (2015)
- GCSEs — English, Mathematics & Business, Northfleet School (2017)
PROFILES
linkedin.com/in/leslie-lartey-bb015339
Reference
- Available Upon Request
Timeline
Independent Transport & Customer Service Pro.
Self Employed
01.2023 - Current
Fire Marshal (FM) | Health & Safety Responsibiliti
Alandale Logistics Limited
04.2020 - 12.2022
Customer Delivery Driver
Tesco.com
08.2016 - 09.2019
Customer Assistant
Tesco Metro
10.2015 - 03.2016
Security & Site Operations
Alandale Logistics Limited
06.2015 - 11.2019
Bachelor of Arts - Business With Finance
University of Greenwich
Bachelor of Arts - Business
Wrexham University
Access to Higher Education - Business
Barking & Dagenham College