Lesley A. Mitchell
Cranleigh,Surrey
Summary
An intelligent and driven Project Manager with extensive delivery experience.
Proven capability to lead cross-functional teams.
Highly proactive, putting in place contingency plans to mitigate risks and addressing any issues promptly to minimise impact.
Solution-minded with a ‘can-do’ attitude.
Committed to delivering measurable results and continuous improvement.
Overview
15
15
years of professional experience
Work history
Project Manager
Willis Towers Watson
2025.02 - Current
- Delivery of a digital, self-service administration system for pension scheme members. Involves stakeholder management of clients (HSBC, AstraZeneca), business requirements gathering, delivery using JIRA, management of UAT, and rollout to members.
Project Manager
Munich Re
London
2023.06 - 2024.10
- Delivered projects for the Actuarial and Pricing functions.
- Selection, via RFP, and implementation of a new pricing platform (Hx) for Specialty lines.
- Replatforming of modelling tools for Reserving Teams.
Project Manager
Just Group
Redhill
2021.12 - 2023.05
- Led the implementation of a new General Ledger system (Oracle EBS). Responsible for all phases of the project including business requirements, integration with other systems, UAT, training, data migration from the legacy G/L system and transition to BAU.
Project Manager
KPMG
London
2021.09 - 2021.12
- Managed a team of consultants during the Discovery phase on a transformation programme for a major international insurance broker (AON).
Project Manager
First Central
2020.05 - 2021.06
- Led the implementation of a new rating engine, Radar Live. Responsible for all aspects including training, testing, implementation of new TOM, and go-live.
- Delivered new actuarial risk/cost models (GBMs) which were developed by Willis-Towers-Watson.
Project Manager
Local Pensions Partnership
Preston
2019.11 - 2020.05
- Delivered an office relocation and refurbishment project in Preston, Lancashire.
- Returned to the client to rescue this failing project.
Project Manager
RSA Insurance
Reigate
2019.06 - 2019.11
- Led various initiatives to support the growth of the Personal Lines Motor business.
- Included enhancing third party data enrichment, delivery of sandbox for data exploitation by Pricing, and new GLM.
Project Manager
Local Pensions Partnership
London
2019.03 - 2019.05
- Managed various projects including regulatory reporting of Local Government pension schemes and replacement of company website.
Project Manager
RSA Insurance
Reigate
2018.03 - 2019.03
- Key member of the Personal Lines Transformation Programme involving the implementation of Duck Creek PAS
- Managed the delivery of data, MI and reporting tools to support the Actuarial, Pricing, Portfolio Management and Underwriting Teams
Project Manager
Allianz Insurance
Guildford
2014.09 - 2018.02
- Managed the delivery of new digital insurance product on the Acturis QuoteSME platform.
- Led OpEx (Operational Excellence) project to streamline processes for Motor pricing changes.
- Led various initiatives to improve the Motor business loss-ratio including new GLM, improved MI and closer collaboration with Claims function.
- Managed sustainability project which included introduction of digital signatures to reduce paper usage.
Project Manager
Legal & General
Kingswood, Surrey
2011.09 - 2014.09
- Delivered project to transfer SunLife of Canada pensions backbook to L&G: Involved changes to IT Systems, customer literature, new suite of MI, recruitment of new Operations team in Cardiff.
- Led the Business Process Reengineering for Annuity Payment operations
- Led the Legal and HR workstreams of programme to outsource Annuity business operations.
Release Manager
Aquila-Heywood
Redhill
2010.04 - 2011.09
- Release Manager responsible for the annual upgrade of the pension administration system.
- Delivered the enhanced system on time, to budget and to quality.
- Implementation of the system at client sites, such as British Airways.
- Client relationship management with British Airways and site visits.
Education
Bachelor of Science - Mathematics
University of Surrey
GuildfordSkills
- PRINCE2 Practitioner
- Managing Successful Programmes
- SAFe – Scaled Agile Framework
- OpEx
- MS Project
- JIRA and DevOps
Affiliations
- Tutoring Mathematics
- Keeping fit through running and swimming
- Volunteering at my local library
References
References available upon request.
Timeline
Project Manager
Willis Towers Watson
2025.02 - Current
Project Manager
Munich Re
2023.06 - 2024.10
Project Manager
Just Group
2021.12 - 2023.05
Project Manager
KPMG
2021.09 - 2021.12
Project Manager
First Central
2020.05 - 2021.06
Project Manager
Local Pensions Partnership
2019.11 - 2020.05
Project Manager
RSA Insurance
2019.06 - 2019.11
Project Manager
Local Pensions Partnership
2019.03 - 2019.05
Project Manager
RSA Insurance
2018.03 - 2019.03
Project Manager
Allianz Insurance
2014.09 - 2018.02
Project Manager
Legal & General
2011.09 - 2014.09
Release Manager
Aquila-Heywood
2010.04 - 2011.09
Bachelor of Science - Mathematics
University of Surrey