LESLEY NYAMHINGURA
Newtownabbey
Summary
Hardworking Quick Service Restaurant Crew Member with an extensive background maintaining customer satisfaction through friendless and excellent customer service. Expertly employs teamwork and Adaptability to guarantee timely and accurate orders, diligently striving for great customer satisfaction and a happy work place. I am an energetic and enthusiastic person who enjoys a challenge and achieving goals I am given and personal goals. Experienced Team Member bringing years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.
Overview
6
6
years of professional experience
Work history
Crew member mcdonalds
REASON
Belfast
04.2019 - Current
- I have been working for Mcdonald's for just over 4 years now
- Operated cash register to take payments and process orders.
- Attended to customers with friendly and accurate service.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Ran orders from kitchen to dining areas.
- I experienced working in a fast-paced environment and I was required to be flexible as I had to work in a different area each shift
- I gained time management, team work and communication skills.
Mail Sorter
royalmail
Belfast
10.2017 - 01.2018
- Sorted over [Number] mail items daily, including parcels and envelopes.
- Packed mail cages daily in line with established practice.
- Communicated machinery and equipment failure to appropriate personnel.
- Consolidated sorted mail in staging bay, improving efficiency of loading operations.
- Operated mail sorting machinery, including setup and safety checks.
- Processed high-volume shipments to meet productivity targets.
- X-ray scanned parcels daily to identify suspicious packages.
- Carried out night shift operations to help provide 24 hour coverage.
Education
Bachelor of Arts - Graphic Design and Illustrations, Graphic design and Illustration
Ulster University
2019
Skills
- Hard working
- Public speaking
- Basic IT skills
- Performance management
- Lateral thinking
- Communication skills
- Graphic design
- Team work
- Customer service skills
- Food safety understanding
- Quality Assurance and Control
- Complaint resolution
- Cash handling
Additional Information
- REFERENCES References COMPANY: Mcdonalds
- Danielle Costalloe
- Daniellecostalloe@hotmail.com
- 028 90314844
Languages
English
Fluent
Timeline
Crew member mcdonalds
REASON
04.2019 - Current
Mail Sorter
royalmail
10.2017 - 01.2018
Bachelor of Arts - Graphic Design and Illustrations, Graphic design and Illustration
Ulster University
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