Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
Generic

Lesley J Rosser

North Lopham,Norfolk

Summary

Accomplished professional with extensive proficiency in accounting software, including Oracle -8i, Sage, and Netsuite. Demonstrates a strong process improvement mindset and adherence to business ethics, ensuring effective query resolution and negotiating payment terms. Skilled in ledger balancing and credit control, with a deep understanding of payment regulations. Career goals include leveraging expertise in Excel and Microsoft Office to drive operational efficiency and enhance financial accuracy.

Overview

46
46
years of professional experience
5
5
years of post-secondary education

Work history

Office/Accounts Payable Administrator

Ecopac Power (UK) Ltd
Long Crendon, Buckinghamshire
03.2025 - Current
  • Mitigated potential financial risks by identifying errors in calculations or invoice details before processing payments.
  • Prioritised workload efficiently to meet strict deadlines without compromising on quality.
  • Ensured timely payments with diligent management of monthly billing cycles.
  • Prepared monthly closing reports diligently; ensured consistency and precision in accounting entries.
  • Assisted in annual audits, ensuring full compliance with financial regulations.
  • Reduced late fees, maintained accurate ledger records of all payables transactions.
  • Upheld company's financial integrity, processed refund requests after thorough verification procedures.
  • Liaised effectively with suppliers to reconcile any invoice discrepancies swiftly.
  • Coordinated communications between departments for seamless financial operations coordination.
  • Streamlined workflow for improved efficiency through meticulous record keeping of all transactions.
  • Implemented cost-saving measures, reduced unnecessary expenses within the department.
  • Managed high volume invoicing effectively; adhered to set timeline for payments.
  • Maintained accurate records to facilitate easy tracking and auditing of accounts payable data.
  • Enhanced financial transparency by processing, verifying and reconciling invoices promptly.
  • Optimised cash flow by scheduling and preparing checks according to company policies.
  • Organised timely processing of invoices and payments.
  • Verified invoice and expense claims' accuracy ahead of processing.
  • Completed weekly bank reconciliations for accurate and deadline-oriented accounting.
  • Verified figures with cross-checking of different accounts and documentation.
  • Monitored accounts payables and receivables to proactively spot and handle problems.
  • Used correct classifications and coding for accounting transactions.
  • Met departmental training requirements to consistently improve standard of work.
  • Accurately reconciled and processed expense reports for 6 employees.

Office Manager

Epoch Making Toys UK Ltd
11.2023 - 03.2025
  • Responsible for the daily running of the office
  • Ordering of Office stationary & consumables
  • Ensuring all insurances are up to date
  • Monitoring of Company vehicles
  • Main contact for buildings security officers
  • Maintaining of Office Bright HR system
  • Updating of employee files (No HR team)
  • Updating to expenses policy & Company Handbook
  • Organised staff holiday schedules without disrupting workflow continuity.
  • Streamlined invoice processing procedures for smoother financial operations.
  • Coordinated team meetings for effective communication and project alignment.
  • Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
  • Tracked inventory levels of office supplies, preventing stock shortages.
  • Managed supplier relationships to secure best pricing and service delivery.
  • Maintained company records in compliance with legal requirements.
  • Updated office policies to reflect changing business needs and regulations.
  • Coordinated facility maintenance, providing a safe and comfortable work environment.
  • Improved office efficiency by streamlining administrative procedures.
  • Facilitated staff training sessions to enhance productivity and job satisfaction.
  • Ensured smooth day-to-day operations with diligent oversight of office tasks.
  • Liaised with IT department to rectify technical issues promptly.
  • Implemented new filing systems, improving data retrieval efficiency.
  • Resolved employee conflicts with tactful mediation strategies.
  • Handled incoming correspondence, resulting in timely responses and decision-making.
  • Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
  • Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
  • Processed invoices and purchase orders with high attention to detail.
  • Processed invoices and financial data with strong eye for detail.
  • Worked to facilitate positive, productive working environments through reliable administrative support.
  • Accurately executed secretarial tasks, maintaining smooth administrative operations.
  • Coordinated office workflow and implemented improvements to drive efficiency and productivity.
  • Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
  • Monitored and proactively replenished office supply inventory for seamless operations.
  • Greeted and directed incoming visitors and clients to reduce wait times and increase satisfaction.
  • Streamlined office procedures, implementing new systems to address bottlenecks and disruptions.
  • Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
  • Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
  • Liaised with external vendors and service providers to address on-site maintenance and repair needs.
  • Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
  • Reviewed existing procedures and systems for inefficiencies and recommended actionable initiatives for improvement.
  • Liaised with security personnel to monitor on-site access and approve authorised visitors to enter premises.
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
  • Set office policies and procedures to keep team members coordinated.
  • Created and submitted progress reports to upper management.
  • Updated office management on team's activities and progress at weekly meetings.
  • Delivered new hire training and mentored established staff on processes and procedures.

Credit Controller

Manpower Group Ltd
05.2019 - 10.2023
  • Entering of all Purchase Ledger invoices onto Sage
  • Processing of Bi-monthly payment runs
  • Looking into missing invoices not received relating to DD Payments
  • Contacting Supplier via telephone for statements/missing invoices
  • Collection of aged debt via mail or telephone
  • Reconciling of historial accounts where payments have been misallocated
  • Main contact for all Indy Clients, Very & Cenpac (AIS)
  • Allocation of Daily Cash
  • Bank Reconciliation
  • Cash-flow forecasting
  • The Company has an ethos of utilizing peoples strengths & abilities, rather than employing more personnel. I currently am covering 3 positions.

Credit Controller

Camo Ltd T/A Simply Waste Solutions
10.2018 - 05.2019
  • Handling the day to day collection of accounts
  • Making sure that all clients stay within their trading terms
  • Resolution of queries, issuing of credit notes
  • General AR duties
  • Contract position

Credit Controller

Slush Puppie Ltd
04.2016 - 10.2018
  • Handling the day to day collection of accounts which have gone on stop for Slush Puppie/Tango Ice Blast clients which included Vue & Odeon Cinemas
  • Ledger value of approx. £5m
  • Issuing of 7 day letters as well as Letter before action and liaising with Courts and Sherriffs as well as bailiffs
  • Sole Credit Controller/Accounts Receivable person
  • Allocation of monies received either via BACS, cheque or credit card
  • Chasing & liaising with major customers

Credit Controller

AllParts Automotive Ltd
08.2015 - 04.2016
  • Day to day allocation of monies received
  • Chasing of ledgers relating to 7 different sites within the co. via phone or letter
  • Issuing of Credits where applicable
  • Authority to agree payments plans where necessary & to put accounts on stop
  • Brought DSO down to 23 days on 3 of the ledgers & to 30 days on the remaining 4
  • Mainly low value high volume invoicing

Credit Controller

Biffa Waste Services
11.2012 - 08.2015
  • Handling the day to day collection of the Majors ledger total value £17m
  • High value low volume as dealing with many competitors in the waste business
  • Collection done via Telephone & Email
  • Issuing of dunning letter
  • Raising of manual Credit Notes/ Invoices
  • Reviewing Credit Limits on a monthly basis

Customer Service/Accounts

Back in Action
07.2006 - 10.2012
  • Handling & resolution of customer complaints, both in person and on telephone
  • Liaising with Suppliers
  • Dispatch of replacement parts
  • Preparation of procedures for new staff
  • Cover for Accounts Payable - authorisation & inputting of invoices, payments to suppliers
  • Reconciling of daily takings with bank for all stores
  • Ordering of spares from suppliers
  • Communications with Warehouse for proposed deliveries
  • Daily banking
  • Allocation of payments received via BACs or Cheque
  • Printing and collating of instruction manuals
  • Input and changing of Stock levels

Retail Credit Control Supervisor

Tempur UK Ltd
01.2005 - 06.2006
  • Running of the Retail Credit Control Department
  • Preparing fortnightly reporting of all accounts to FD, MD & SD
  • Staff appraisals & setting of team targets
  • Responsible for the implementation of new Credit Insurance Policy
  • Making sure the team adhered to SOX regulations
  • Supervision of 3 members of Staff
  • Ensuring that all team targets are met
  • Allocation & reviews of Credit Limits
  • Allocation of cash
  • Implementation of call sheets, enabling the company to monitor work levels of staff
  • Reduction of DSO from 90 days to 35 days
  • Introduction of bonus scheme
  • Motivation of staff, which resulted in Bonus being achieved

Credit Control/Sales Ledger Supervisor

Delice de France PLC
03.2003 - 12.2003
  • Supervision of 7 member of staff
  • Preparation of monthly reports for FC
  • Ensuring all team targets met
  • Setting of monthly cash targets
  • Introduction and implementation of Bonus scheme

Credit Controller

On Demand Communications
01.2003 - 12.2003
  • Establishment contact with Franchisee's on the Prontaprint portfolio
  • Chasing for overdue royalties and other adhoc debts
  • Allocation of monies received
  • Production of monthly statements and overdue letters
  • Changed manual diary notes for accounts to computerised

Finance Liaison Manager

Shorterm Engineers Ltd
05.1995 - 03.2003
  • Reports to the Finance Director
  • Responsible for writing procedures and implementing necessary systems dealing with individual clients billing needs
  • Conduct meetings with new clients to discuss billing issues

Credit Controller (Maternity Cover)

TNT Express Worldwide
03.1994 - 05.1995
  • Collection of outstanding invoices on a ledger of over 800 accounts
  • Collections mostly via telephone, although some standard letters were used
  • All queries relating to the accounts
  • Allocation of cash received
  • Involved: - cheque collection and client visits, when necessary
  • Credit checks on all new clients

Various temporary contracts
09.1993 - 03.1994
  • Duties included various secretarial and credit control work

Secretary to Distribution/Admin Manager

Ryman
04.1992 - 09.1993
  • Updating of price changes onto computer database
  • Wages indents
  • Compiling of reports for weekly management meeting
  • Sorting of mail and franking of afternoon post for collection
  • Cover Switchboard and Reception when necessary

Secretary (Temporary Assignment)

Lambert & Lambert Recruitment Agency
01.1992 - 04.1992
  • Typing all correspondence to Temps, new & existing clients
  • Canvassing for new business
  • Calling old clients and cold calling potentially new clients

Senior Credit Control Clerk

OKO Finance
08.1990 - 01.1992
  • All aspects of Credit Control
  • Chasing clients for overdue payments by letter telephone
  • Producing reports for monthly figures
  • Allocation of cash received either by cheque or through the BACS system
  • Setting of quarterly target figures

Cashier/Ledger Clerk

JAR Saner & Son Ltd
06.1987 - 08.1990
  • Daily collection of all monies
  • Entry and balancing of daily cash sheets
  • Banking
  • Collection of monthly accounts
  • Payment to Suppliers for goods received

VDU Operator

TNT Skypak
06.1985 - 05.1986
  • Inputting of all financial accounts data, consignments notes, assisting with Fleet administration and general filing

Cash Application Clerk/Cash Application Supervisor

Avis Rent a Car
09.1979 - 06.1985
  • Allocation of cash received on a daily basis
  • Reconciling of Ledgers
  • All allocation done on mainframe computer

Education

'O' Levels - CSE

Barnhill Comprehensive School
01.1972 - 01.1977

NVQ Level 2 - Mental Health First Aid in the Workplace

Morley College
London
05.2025 - 06.2025

Skills

  • Excel
  • Xero
  • In-house packages
  • Power Point
  • Netsuite
  • Microsoft Office
  • Oracle -8i
  • Sage
  • AS400
  • Business ethics adherence
  • Payment run execution
  • Effective query resolution
  • Contract review capabilities
  • Process improvement mindset
  • Ethical conduct
  • Negotiating payment terms
  • Knowledge of payment regulations
  • Credit control understanding
  • Data entry speed
  • Ledger balancing experience
  • Accounting software proficiency

Custom

01494 265265, 0789 422 3800

Personal Information

  • Date of birth: 05/11/61
  • Nationality: British

Timeline

NVQ Level 2 - Mental Health First Aid in the Workplace

Morley College
05.2025 - 06.2025

Office/Accounts Payable Administrator

Ecopac Power (UK) Ltd
03.2025 - Current

Office Manager

Epoch Making Toys UK Ltd
11.2023 - 03.2025

Credit Controller

Manpower Group Ltd
05.2019 - 10.2023

Credit Controller

Camo Ltd T/A Simply Waste Solutions
10.2018 - 05.2019

Credit Controller

Slush Puppie Ltd
04.2016 - 10.2018

Credit Controller

AllParts Automotive Ltd
08.2015 - 04.2016

Credit Controller

Biffa Waste Services
11.2012 - 08.2015

Customer Service/Accounts

Back in Action
07.2006 - 10.2012

Retail Credit Control Supervisor

Tempur UK Ltd
01.2005 - 06.2006

Credit Control/Sales Ledger Supervisor

Delice de France PLC
03.2003 - 12.2003

Credit Controller

On Demand Communications
01.2003 - 12.2003

Finance Liaison Manager

Shorterm Engineers Ltd
05.1995 - 03.2003

Credit Controller (Maternity Cover)

TNT Express Worldwide
03.1994 - 05.1995

Various temporary contracts
09.1993 - 03.1994

Secretary to Distribution/Admin Manager

Ryman
04.1992 - 09.1993

Secretary (Temporary Assignment)

Lambert & Lambert Recruitment Agency
01.1992 - 04.1992

Senior Credit Control Clerk

OKO Finance
08.1990 - 01.1992

Cashier/Ledger Clerk

JAR Saner & Son Ltd
06.1987 - 08.1990

VDU Operator

TNT Skypak
06.1985 - 05.1986

Cash Application Clerk/Cash Application Supervisor

Avis Rent a Car
09.1979 - 06.1985

'O' Levels - CSE

Barnhill Comprehensive School
01.1972 - 01.1977

Similar Profiles

Create profile
Lesley J Rosser