Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
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Lesley Greer

Lesley Greer

Carrickfergus

Summary

I am a hardworking motivated individual, able to work in both an individual and team capacity. With experience in the property and retail industries I have gained experience in a professional and customer led environment, allowing me to achieve pre-determined targets on a regular basis. My passion lies in dealing with people in a fast-paced working environment to achieving tangible results. Whilst obtaining both of my degrees, I gained a valuable experience working independently to achieve demanding and often time critical tasks. Having the ability to touch type and produce large documents quickly enabled me to meet an extensive amount of deadlines promptly and accurately. My education has provided me with a high level of expertise in sentence structure and grammar, with the development of excellent communication skills which I believe allow me to become a valuable team member.

Overview

12
12
years of professional experience

Work history

Personal Assistant, Director/ Office Manager

WDT Holding Ltd
01.2013 - 04.2025

PA to CEO/ Office Manager

Selazar Ltd.
Belfast, Antrim
01.2022 - 09.2023
  • Handled confidential information with utmost discretion.
  • Assisted in strategic planning sessions by compiling necessary documents and data.
  • Oversaw office administration tasks to support an organised work environment.
  • Facilitated communication between CEO and department heads for improved efficiency.
  • Managed CEO's schedule to ensure efficient use of time.
  • Maintained filing system, ensuring ease of access to important documents.
  • Managed correspondence with clients on behalf of the CEO-maintained excellent client relations.
  • Coordinated travel arrangements for business meetings overseas.
  • Handled logistics for company events under guidance from the CEO – staff conferences for 80+ staff.
  • Drafted documents and reports for management review.
  • Arranged supplies, documents and spaces for meetings.
  • Sourced and ordered office supplies within allocated budget.
  • Booked flights and hotels for domestic and international meetings.
  • Negotiated contracts with vendors, ensuring cost-effective services and supplies.
  • Took minutes at Board level and circulated in a timely manner.

Intern

Belfast City Hospital
01.2020 - 01.2021

Office Assistant

Beechview Developments
01.2016 - 12.2016
  • Be the first point of contact for the company, dealing with clients on a regular basis and providing the highest level of customer service
  • Answering telephone queries whilst voice typing any concerns identified, and dealing with clients face to face coming into the office
  • Conduct daily reports and feedback on staff progression
  • Preparing agendas and arranging meetings for the company director on a regular basis, meeting tight deadlines and being organised at all times
  • Deal with customers often in a difficult situations, employing communication skills to turn a difficult situation into a positive one for both the customer and the company
  • Attend regular meetings with the company, taking minutes at a critical level to ensure minimal error
  • Proficient in the use of outlook and Microsoft platforms
  • Communicating amongst the office both face to face and through email, as well as external tenants or buyers and potential estate agents for properties being built
  • Directed and actioned incoming and outgoing correspondence, including postal mail, email and faxes
  • Maintained extensive knowledge of company information and manager's schedule to provide updates and information to directors when needed
  • Managed bookings and arranged travel, transport and accommodation on behalf of directors when needed, making arrangements based on preferences and requests
  • Provide administrative support to three different levels of management, including a Band 7, Band 8A and Band 8B
  • Some duties include producing reports, updating operational policies, conducting audits and risk assessments, organizing covid-19 tests for over 250 staff weekly, taking minutes at a critical level, partaking in quality improvement projects, tracking patients on the Cancer Patient Pathway System and updating patient records
  • Work as both an individual and as part of a team to achieve pre-determined regional targets for each tumour site
  • Communicate throughout the office and wider team both face to face and through e-mail to ensure continuity throughout the service
  • Work as both an individual and as part of a team to achieve pre-determined targets for the company
  • Work as a first point of contact for clients both face to face and telephone providing a high level of customer service at all times
  • Voice type any concerns identified by customers
  • Work closely with the company director organising schedules, events and meetings
  • Data management
  • Microsoft Office proficiency
  • Business correspondence
  • Customer service-orientated
  • Undertaking tasks as and when they arise, being flexible and multitasking when necessary
  • Routed agreements, contracts and invoices through signature process
  • Supported office operations, managed client correspondence, tracked records and handled internal communications

Education

MSc - Autism Spectrum Disorders

Queens University

BSc - Language and Linguistics

Ulster University

Skills

  • Executive calendar management
  • Excellent verbal communication
  • Strategic decision-making
  • Data management
  • Microsoft Office proficiency
  • Business correspondence
  • Customer service-orientated
  • Minuting meetings
  • Diary coordination

Custom

  • Irish Dancer for over 18 years
  • Keen golfer with a handicap of 20

Affiliations

  • Golf
  • Irish Dancing

Timeline

PA to CEO/ Office Manager

Selazar Ltd.
01.2022 - 09.2023

Intern

Belfast City Hospital
01.2020 - 01.2021

Office Assistant

Beechview Developments
01.2016 - 12.2016

Personal Assistant, Director/ Office Manager

WDT Holding Ltd
01.2013 - 04.2025

BSc - Language and Linguistics

Ulster University

MSc - Autism Spectrum Disorders

Queens University

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Lesley Greer