Lesley Coombes
Romford,Essex
Summary
Highly skilled fleet management and administrative professional with a strong focus on organisation and time management. I pride myself on being an excellent communicator with strong interpersonal abilities, resulting in effective collaboration across teams and set tasks. Known for attention to detail and accuracy, I'm confident at managing multiple tasks and meeting deadlines in fast-paced environments with a proactive problem-solving mindset.
Overview
49
49
years of professional experience
5
5
years of post-secondary education
Work History
Fleet Accounts Administrator
Breyer Group PLC
Harold Hill, Essex
01.2016 - 04.2025
- Handle the processes to correctly hire and offer hire fleet vehicles to meet company needs. This includes ensuring livery and van fit out completed in advance of delivery to meet tradesman requirements.
- Manage vehicle hire log and allocate vehicles to tradesman - DVLA licence checks.
- Add and remove vehicles from company Dart and Congestion Charge accounts.
- Lead inductions for new starters outlining policies, obligations and legal requirements of fleet allocation.
- Add new starters, and remove leavers, from company fleet insurance policy.
- Liaise with insurer and driver regarding any accidents and dealing with excess payments.
- Process incoming fleet invoices using File Stream software system ready for the sales and purchase ledger team to process payment.
- Provide reports on fleet expenses and performance for senior management.
- Inform drivers of any PCN's in a timely fashion to ensure opportunity to dispute. Manage penalties/deductions spreadsheet and send to payroll team monthly to deduct as appropriate.
- Complete any Notice of Intended Prosecutions and return to sender.
- Resolve disputes amongst drivers diplomatically, fostering positive workplace relations.
- Order and cancel fuel cards.
- Responsible for fleet AA roadside repair and relay account.
- Make payments on company credit card and upload details to Concur finance system.
- Improve fleet efficiency by scheduling MOT, maintenance and repairs with lease hire company to maintain vehicle safety standard.
- Liaise with driver and Operations team to minimise vehicle down time and temporarily provide vehicle cover from existing fleet.
- Monitor driving patterns of drivers using FleetCheck, addressing speeding and excessive application of brakes to promote optimal driving. Feedback to management and discussing with individual drivers to proactively improve performance.
- Facilitate communication between drivers and management, improving team cohesion.
Filing Clerk and Receptionist
Harold Hill Health Centre
Harold Hill, Essex
01.2009 - 01.2016
- Switchboard operator - screening enquiries and booking appointments.
- Extract patient records for daily surgery.
- Responsible for maintaining patient medical records whilst adhering to the Data Protection Acts 1988 and 2003.
- Ensure repeat prescriptions processed.
- Liaise with couriers and delivery companies.
Looking For Work
Seeking Employment
09.2008 - 01.2009
Office Administrator
Romford Mini Cab Service
Romford, Essex
05.1993 - 08.2008
- Switchboard operator - managing incoming and outbound calls allocating jobs to drivers.
- Liaise with Public Carriage Office (PCO) to ensure driver records are current and legal (75 Full-time and Part-Time drivers registered).
- Fleet database management - vehicle tax, MOT and insurance compliance.
- Payment and processing of fines - deducting from driver payroll.
- Assis drivers with accident, repair and breakdown procedures.
Homemaker
Raising Family
04.1989 - 05.1993
Sales assistant
Marks & Spencer
Romford, Essex
10.1976 - 03.1989
- Foster a welcoming store environment by maintaining clean and well-organised displays.
- Handle high-pressure situations calmly, keeping store operation seamless during peak hours.
- Ensure stock replenishment in a timely manner to maintain product availability.
- Act as a relief supervisor.
- Train and mentor new staff.
Education
O Levels - English, Maths, History, Cooking, Typing and PE
Marshalls Park (Secondary School)
Romford, Essex 09.1971 - 07.1976
Skills
- Fleet management
- Administration
- Strong organisation and time management skills
- Excellent communication and interpersonal skills
- Attention to detail and accuracy
- Ability to manage multiple tasks and meet deadlines
- Ability to work individually and as part of a team
- Strong problem-solving skills and proactive approach
- Proficient in using Microsoft Office Suite
Affiliations
- In my spare time I'm a keen gardener and enjoy spending time with my eight grand children. I also enjoy socialising with family and friends, listening to music and reading.
Timeline
Fleet Accounts Administrator
Breyer Group PLC
01.2016 - 04.2025
Filing Clerk and Receptionist
Harold Hill Health Centre
01.2009 - 01.2016
Looking For Work
Seeking Employment
09.2008 - 01.2009
Office Administrator
Romford Mini Cab Service
05.1993 - 08.2008
Homemaker
Raising Family
04.1989 - 05.1993
Sales assistant
Marks & Spencer
10.1976 - 03.1989
O Levels - English, Maths, History, Cooking, Typing and PE
Marshalls Park (Secondary School)
09.1971 - 07.1976
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