Dedicated and hardworking professional with experience in hospitality, retail, and hairdressing. Skilled in customer service, team management, and daily operations. Adaptable, detail-oriented, and committed to delivering exceptional service in fast-paced environments.
• Support daily hotel operations, front desk administration and service
• Provide excellent customer service and ensure guest satisfaction.
• Managed retail operations, specializing in medical-grade hair replacement.
• Provided consultations, processed insurance claims, and trained staff.
• Maintained inventory and implemented sales strategies.
• Managed salon operations, appointments, and client consultations.
• Provided haircuts, styling, and coloring while ensuring customer satisfaction.
• Supervised staff and implemented marketing strategies to grow clientele.
• Completed vocational training, gaining expertise in cutting, coloring, and styling.
• Provided consultations and assisted in salon operations.
Strong communication & customer service
Problem-solving & conflict resolution
Time management & multitasking
Adaptability & teamwork
Organizational skills & attention to detail
Retail & sales management