Lesley Buick
Perth,Perthshire
Summary
Proficient in Excel, with daily use for stock reconciliation and commodity tracking, including diesel. Experienced in using Xero accounting software for invoice management and payroll processing. Strong organisational skills ensure tasks are completed consistently and on time. Excellent communicator with strong interpersonal skills, contributing effectively as a team member but equally adept at working proactively and with minimal direction.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work history
Office administrator
JAC Grierson Ltd
Tibbermore, Perth and Kinross
2022.08 - Current
- Complete data entry tasks accurately, ensuring error-free records are maintained.
- Maintain aclean and organised workspace through regular upkeep activities.
- Streamline office operations by implementing effective filing systems.
- Prepare reports meticulously for accurate record-keeping purposes.
- Resolve customer queries promptly for improved client satisfaction.
- Process invoices and financial data with astrong eye for detail.
Customer service advisor
SSE
Perth, Perth and Kinross
2008.09 - 2016.10
- Telephony-based roles including change of tenancy, complaint handling, meter reading submissions, and new customer acquisition.
- Back-office administrative tasks to aid nationwide councils remove tenant debt from prepayment meters in empty properties.
Customer Service Advisor
Norwich Union
Perth, Perth and Kinross
2005.01 - 2008.09
- Managed a high volume of inbound calls daily for improved service levels.
- Processed sales of car, home, and travel insurance.
- Maximised revenue by converting enquiries into sales.
- Displayed teamwork skills to improve overall service quality.
Education
7 Standard Grades -
Perth Academy
Perth, Perth and Kinross 1993.08 - 1997.09
Skills
I have good proficiency in Excel, using it daily to reconcile stock numbers and track commodities, ie diesel
I use Xero accounting software to enter purchase and sales invoices, and I have experience of running payroll
I have strong organisational skills, and I like to make sure tasks are completed consistently and on time
I am a good communicator, both verbally and in writing, and I have good interpersonal skills, making me an excellent team member
Affiliations
- I am a St Johnstone supporter, and sit on a supporters' club committee
- Listening to music and attending live concerts
- Watching my son play football
Timeline
Office administrator
JAC Grierson Ltd
2022.08 - Current
Customer service advisor
SSE
2008.09 - 2016.10
Customer Service Advisor
Norwich Union
2005.01 - 2008.09
7 Standard Grades -
Perth Academy
1993.08 - 1997.09