Lesi Carew
Colchester
Summary
Customer-focused Finance graduate with experience in customer service, sales, and business management. Skilled in building relationships, resolving enquiries, and thriving in target-driven environments. Proficient in Microsoft Office and digital platforms, with strong communication and problem-solving abilities. Aiming to contribute to banking and financial services where attention to detail and customer service are priorities.
Overview
11
11
years of professional experience
Work History
Sales Associate
Iceni Marketing
11.2025 - 12.2025
- Provided exceptional face-to-face customer service, fostering strong customer relationships and enhancing loyalty.
- Identified customer needs to recommend tailored products and services, improving customer satisfaction.
- Resolved customer questions and collaborated with colleagues.
- Operated effectively in fast-paced retail environment, juggling multiple tasks to maintain service quality.
Media Assistant
Foursquare Gospel Church
01.2022 - 07.2022
- Resolved technical issues swiftly to maintain service continuity during events.
- Assisted in the seamless operation of live services during events.
- Collaborated with team members to meet project deadlines and enhance overall outcomes.
Founder & Business Manager
Refreshed
01.2021 - 01.2022
- Provided exceptional customer service to foster client loyalty.
- Oversaw daily operations to enhance customer experience.
- Utilised customer feedback to refine service quality and address needs.
- Ensured secure cash handling processes to maintain financial integrity., pricing, transactions and records.
IT Intern
Oando Marketing PLC
07.2014 - 08.2014
- Supported the IT team in troubleshooting hardware and software issues, reducing downtime for staff.
- Collaborated on the deployment of network hardware, including routers and switches, enhancing connectivity.
- Monitored system performance to identify weaknesses, bottlenecks and inefficiencies.
- Delivered technical support to staff, resolving issues efficiently.
- Communicated technical information clearly, enhancing understanding among team members.
Education
A Levels - Mathematics, Engineering & Economics
Ashby School
07-2015
International Degree Foundation Programme -
Global College
Nigeria07-2016
BSc Finance - Finance
University of Essex
Colchester, ESS07-2025
Skills
- Sales & Upselling
- Customer Service
- Cash Handling
- Transaction Accuracy
- Digital Banking Platforms
- Communication
- Complaint Resolution
- Attention to Detail
- Problem Solving
- Data Analysis
- Relationship Building
- Microsoft Office
Custom
- Swimming
- Football
- Basketball
- Badminton
Timeline
Sales Associate
Iceni Marketing
11.2025 - 12.2025
Media Assistant
Foursquare Gospel Church
01.2022 - 07.2022
Founder & Business Manager
Refreshed
01.2021 - 01.2022
IT Intern
Oando Marketing PLC
07.2014 - 08.2014
A Levels - Mathematics, Engineering & Economics
Ashby School
International Degree Foundation Programme -
Global College
BSc Finance - Finance
University of Essex