Experienced professional with a diverse background in education, language consultancy, and customer service. Currently serving as a Concessions Facilitator at BrightSparkz/IIE Varsity College, providing support to students with learning impairments through scribing and facilitating. As a Language Consultant at MPC Recruitment, adept at enhancing English proficiency for international adult learners. Proven expertise in academic content creation and workshop facilitation at Intellectual Minds Academy, utilising tools like Google Docs and Word to prepare lesson materials. Previous roles include Res Caretaker at Kent House, managing domestic needs and financial records, and an internship at Damo Chemical Solutions focusing on bookkeeping and quality control documentation. Strong skills in communication strategies, online instruction, effective communication, and conflict resolution underpin a commitment to fostering educational growth and customer satisfaction as well as cultivating my analyzing skills in the business field.