Lerryn Rowe
St Austell,Cornwall
Summary
I am a knowledgeable business owner with ten years experience in hospitality and housekeeping. My business has grown from undertaking a few weekly cleans, to now providing a full housekeeping service for multiple properties throughout the season for both holiday agencies and individual clients. Problem solving and flexibility come hand in hand, as well as a friendly approach and excellent people skills.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Business Owner
Clean'n'Prtistine
Cornwall, Cornwall
08.2015 - Current
- I started the business in 2015 after having my daughter
- I manage guest bookings and guest requests as well as complaints
- I clean holiday homes after guests depart and then I get the property ready for the new guests. I also carry out deep cleans, small maintenance jobs, carpet cleans and general property admin
- I report damages, liaise with owners and letting companies and attend call outs if needed
- I have a small team of cleaners who work with me. I manage their wages, holidays and my own accounts
- I provide a full hand finished linen service
Cashier
Halifax
Exeter, Devon
10.2011 - 08.2014
- I worked on the cashiers desk and dealt with customers face to face
- I carried out cash transactions, resolved complaints and helped customers with online banking and general queries
- I loaded the cash machines, helped with the RISK reports of the bank and helped out on the banking floor greeting customers
- I left in 2014 after the birth of my daughter and I decided to move back to Cornwall
Education
BTEC Business Diploma - Business
Truro College
Truro, Cornwall 09.2007 - 07.2009
GCSE - Maths, English Lit. and English Lang., Science, Art, History, IT
Truro High School for Girls
Truro, CornwallSkills
- Attention to detail
- Excellent organisation skills and time management
- Polite and understanding with customers and clients
- Always willing to learn and help others progress
Affiliations
- I love having a family Sunday and getting out with the children. I love coastal walks, dogs and unfortunately anything sweet.
Certification
I have a full UK clean driving licence
Timeline
Business Owner
Clean'n'Prtistine
08.2015 - Current
Cashier
Halifax
10.2011 - 08.2014
BTEC Business Diploma - Business
Truro College
09.2007 - 07.2009
GCSE - Maths, English Lit. and English Lang., Science, Art, History, IT
Truro High School for Girls
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