Accomplished professional with expertise in strategic planning, problem solving, and account management. Proficient in the use of WMS systems and Microsoft Office, with a strong foundation in negotiation and customer service. Certified in forklift operation and skilled in materials handling equipment, demonstrating physical stamina and knowledge of manual lifting techniques. Adaptable to fast-paced environments with a constant learning mindset, aiming to leverage skills in a challenging role that fosters growth and innovation.
Overview
14
14
years of professional experience
Work history
Warehouse/order Picker
Hochiki Europe
Chatham, Kent
11.2025 - Current
Prepare orders promptly for dispatch, ensured timely deliveries.
Keep the warehouse and working area, reporting any issues to management.
Upload shipment data by completing paperwork, tagging boxes and scanning barcodes.
Warehouse Supply and Admin Planner
Royal British Legion Poppy Appeal, Aylesford
08.2021 - 10.2025
Maintaining inventory levels in line with agreed targets
To process internal and external purchase orders ensuring the Operation / Suppliers are aware of stock requirements
To develop and maintain effective supplier relationships
To carry out Perpetual Inventory according to an agreed schedule, carrying out the necessary stock investigations where discrepancies are identified
To report any stock write offs with reasons to the Supply Chain Team Leader following all necessary investigations
To update the Warehouse Management System with agreed Stock Adjustments To support the Supply Chain Team Leader in planning full site stock takes
To oversee the booking-in diary ensuring the Supply Chain Team Leader is made aware of any capacity issues.
To produce and evaluate a number of pre generated stock reports for strategic decision making and management information
Escalate issues with suppliers to maintain the required in-bound service and stock levels
Interim Poppy Appeal Warehouse Manger
Royal British Legion Poppy Appeal, Aylesford
08.2019 - 08.2021
Responsible for the management of all warehouse staff and temp staff , including their training and development, appraisal, performance, and monitoring of absence, including sickness and holiday to ensure sufficient staff are available at peak times of demand.
Monitor and maintain adequate staffing levels to reflect the workload of the Warehouse and future requirements.
Responsible for team development.
Liaise and maintain constant communication with internal and external stakeholders to provide key information on stock and delivery times from the warehouse.
Overall responsibility for the day to day running of the Warehouse
Insure that all health and safety and fire regulations standards are met in the warehouse.
Warehouse Supply and Admin Planner
Royal British Legion Poppy Appeal
Aylesford, Kent
04.2014 - 08.2019
Maintaining inventory levels in line with agreed targets
To process internal and external purchase orders ensuring the Operation / Suppliers are aware of stock requirements
To develop and maintain effective supplier relationships
To carry out Perpetual Inventory according to an agreed schedule, carrying out the necessary stock investigations where discrepancies are identified
To report any stock write offs with reasons to the Supply Chain Team Leader following all necessary investigations
To update the Warehouse Management System with agreed Stock Adjustments To support the Supply Chain Team Leader in planning full site stock takes
To oversee the booking-in diary ensuring the Supply Chain Team Leader is made aware of any capacity issues.
To produce and evaluate a number of pre generated stock reports for strategic decision making and management information
Escalate issues with suppliers to maintain the required in-bound service and stock levels
Warehouse Stationary Packer
Royal British Legion Poppy Appeal, Aylesford
06.2012 - 04.2014
Ensure that all orders handled by the section are correctly made up and despatched as directed.
Ensure that there are sufficient stocks of stationery at all times, carrying out regular stock checks and to advise Poppy Section Supervisor/Warehouse Manager when stocks require re-ordering.
Prepare and count stock ready for the annual Poppy Appeal.
Allocate ring seals for collecting boxes and all year round collecting boxes, ensuring they are issued in sequence and the numbers correctly entered in the appropriate record book and on the picking list.
Ensure that all items of safety equipment and clothing provided are used or worn correctly and as directed.
Operate Parcelforce's computerised system and/or Delta Warehouse Management system for despatch labels if required.
Assist with other duties including working as a packer either on the Poppy or Wreath sections as directed.
Skills
Strategic Planning
Problem Solving
Forklift certification
Physical stamina maintenance
Manual lifting techniques knowledge
WMS Systems
Purchase Orders
Account Management
Microsoft Office
Photoshop
Negotiation
Customer Service
Self-Motivation to complete tasks
Constant learning mindset
Fast-Paced environment adaptability
Materials handling equipment operation
LANGUAGES
English (Fluent)
REFERENCE
Ben, Martin, Poppy Appeal Head of Operations, bmartin2@britishlegion.org.uk, 07488336639