Summary
Overview
Work history
Education
Skills
Work experience
Affiliations
Timeline
Generic
Leonie Jade Kavanagh

Leonie Jade Kavanagh

Rochdale,Greater Manchester

Summary

A dedicated individual with expertise in animal handling and husbandry routine procedures, known for maintaining patience and composure in high-pressure situations. Skilled in developing enrichment activities and employing positive reinforcement techniques to ensure compassionate care.I am also adept at problem-solving and utilizing safe restraint techniques, with a focus on friendly communication and a calm demeanor.

I am a compassionate and driven individual with transferable skills in communication and teamwork, along with keeping a positive environment. I possesses strong organisational abilities and a natural aptitude for problem-solving.


Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Cashier

Gordon Riggs garden center
Todmorden, Calderdale
04.2023 - Current

During working at the garden center i learned lots of transferable skills from the following duties and roles.

  • Assisted customers with enquiries, enhancing shopping experiences.
  • Greeted each customer warmly to foster a friendly environment.
  • Resolved complaints professionally, improving retention rates.
  • Handled high transaction volumes efficiently during holiday seasons.
  • Maintained up-to-date knowledge of store promotions for accurate customer information.
  • Collaborated with team members for seamless shift transitions.
  • Addressed issues promptly, boosting overall customer satisfaction.
  • Managed cash and card payments accurately while ensuring confidentiality.
  • Supported colleagues during peak hours, boosting staff morale and productivity.

Education

GCSE’s qualifications - All subjects

Wardle Academy
Manchester
01.2016 - 01.2020

Level 2 technical certificate - Animal Care

Hopwood Hall College
Manchester
09.2023 - 07.2024

Level 3 certificate - Practical animal care skills

Hopwood Hall College
Manchester
09.2024 - 07.2025

Skills

  • Patience and composure
  • Friendly communication
  • Calm under pressure
  • Problem-solving
  • Safe restraint techniques
  • Development of enrichment activities
  • Animal handling
  • Husbandry routine procedures
  • Positive reinforcement techniques
  • Patience with animals
  • Compassionate care

Work experience

I previously completed 152 hours of work experience at a local doggy daycare center which included taking care of all kinds of dogs of all ages and temperaments for 8 hours a day. In these days i would play and provide company to the dogs while keeping their enclosure clean using correct health and safety protocols providing them with water, and occasionally taking them for walks with other employees.


I am now currently doing work experience shadowing a fully qualified dog trainer by auditing and also taking part in the dog classes with a dog. There are three levels to the classes : beginner, advanced and intermediate. These lessons use positive reinforcement techniques and also have specialized training in Gun dog work, Agility, Obedience, and Rally Obedience.

Affiliations

  • Travelling and sightseeing
  • playing guitar
  • Art- drawing/painting
  • Origami
  • interests in dog training and behaviour

Timeline

Level 3 certificate - Practical animal care skills

Hopwood Hall College
09.2024 - 07.2025

Level 2 technical certificate - Animal Care

Hopwood Hall College
09.2023 - 07.2024

Cashier

Gordon Riggs garden center
04.2023 - Current

GCSE’s qualifications - All subjects

Wardle Academy
01.2016 - 01.2020
Leonie Jade Kavanagh