Leoni Williams
North Cornelly,Bridgend
Summary
Dedicated and enthusiastic Early Years Playworker with experience supporting young children's learning and development through child-led play and exploration. Skilled in creating safe, engaging and inclusive environments that encourage children to follow their interests, build confidence, and develop key social,emotional and communication skills. Committed to promoting positive relationships, observing and responding to individual needs, and supporting children's learning in line with the Early Years Welsh curriculum for wales. I am a strong team player with excellent communication skills and a passion for helping every child reach their full potential through meaningful play experiences.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Playworker
Action for Children
North Cornelly, Bridgend
2022.09 - Current
- Support nursery children with a holistic, child-led approach.
- Observe and assess children's needs, forming strong relationships with families.
- Plan activities that prioritise children's interests and identified needs.
- Stay updated and compliant with safeguarding protocols.
- Foster meaningful connections with children and their families.
Customer Service Consultant
Lloyds Banking Group
Porthcawl, Bridgend
2006.06 - 2022.05
- Implemented effective communication skills in dealing with difficult customers.
- Developed excellent rapport with customers to encourage repeat business.
- Served as primary point of contact for clients, ensuring their concerns were addressed efficiently.
- Updated records accurately after every interaction, ensuring seamless future communications with customers.
- Support customers through sensitive life events in a caring and professional manner.
- Handling of sensitive information and ensuring confidential information was stored correctly following industry guidelines.
Education
NVQ Level 3 - Children's care, Learning and Development.
City and Guild
United Kingdom 2021.11 - 2023.05
GCSEs - Welsh
St Joseph's Roman Catholic Comprehensive.
Port TalbotGCSEs - Mathmatics
St Joseph's Roman Catholic Comprehensive.
Port TalbotGCSEs - English
St Joseph's Roman Catholic Comprehensive
Port TalbotGCSEs - Art
St Joseph's Roman Catholic Comprehensive
Port TalbotSkills
- Play therapy techniques
- Building child confidence
- Safeguarding training
- Inclusive interaction
- Child engagement
- Child nutrition knowledge
- Childcare regulations familiarity
- Experience providing SEND support
- Early years care
Certification
St John's Paediatric first aid valid until 2029.
Food Hygiene Level 2 valid until 2027.
Languages
Welsh
Beginner
Timeline
Playworker
Action for Children
2022.09 - Current
NVQ Level 3 - Children's care, Learning and Development.
City and Guild
2021.11 - 2023.05
Customer Service Consultant
Lloyds Banking Group
2006.06 - 2022.05
GCSEs - Welsh
St Joseph's Roman Catholic Comprehensive.
GCSEs - Mathmatics
St Joseph's Roman Catholic Comprehensive.
GCSEs - English
St Joseph's Roman Catholic Comprehensive
GCSEs - Art
St Joseph's Roman Catholic Comprehensive