Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Leoni Williams

North Cornelly,Bridgend

Summary

Dedicated and enthusiastic Early Years Playworker with experience supporting young children's learning and development through child-led play and exploration. Skilled in creating safe, engaging and inclusive environments that encourage children to follow their interests, build confidence, and develop key social,emotional and communication skills. Committed to promoting positive relationships, observing and responding to individual needs, and supporting children's learning in line with the Early Years Welsh curriculum for wales. I am a strong team player with excellent communication skills and a passion for helping every child reach their full potential through meaningful play experiences.

Overview

20
20
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Playworker

Action for Children
North Cornelly, Bridgend
09.2022 - Current
  • Support nursery children with a holistic, child-led approach.
  • Observe and assess children's needs, forming strong relationships with families.
  • Plan activities that prioritise children's interests and identified needs.
  • Stay updated and compliant with safeguarding protocols.
  • Foster meaningful connections with children and their families.

Customer Service Consultant

Lloyds Banking Group
Porthcawl, Bridgend
06.2006 - 05.2022
  • Implemented effective communication skills in dealing with difficult customers.
  • Developed excellent rapport with customers to encourage repeat business.
  • Served as primary point of contact for clients, ensuring their concerns were addressed efficiently.
  • Updated records accurately after every interaction, ensuring seamless future communications with customers.
  • Support customers through sensitive life events in a caring and professional manner.
  • Handling of sensitive information and ensuring confidential information was stored correctly following industry guidelines.

Education

NVQ Level 3 - Children's care, Learning and Development.

City and Guild
United Kingdom
11.2021 - 05.2023

GCSEs - Welsh

St Joseph's Roman Catholic Comprehensive.
Port Talbot

GCSEs - Mathmatics

St Joseph's Roman Catholic Comprehensive.
Port Talbot

GCSEs - English

St Joseph's Roman Catholic Comprehensive
Port Talbot

GCSEs - Art

St Joseph's Roman Catholic Comprehensive
Port Talbot

Skills

  • Play therapy techniques
  • Building child confidence
  • Safeguarding training
  • Inclusive interaction
  • Child engagement
  • Child nutrition knowledge
  • Childcare regulations familiarity
  • Experience providing SEND support
  • Early years care

Certification

St John's Paediatric first aid valid until 2029.

Food Hygiene Level 2 valid until 2027.

Languages

Welsh
Beginner

Timeline

Playworker

Action for Children
09.2022 - Current

NVQ Level 3 - Children's care, Learning and Development.

City and Guild
11.2021 - 05.2023

Customer Service Consultant

Lloyds Banking Group
06.2006 - 05.2022

GCSEs - Welsh

St Joseph's Roman Catholic Comprehensive.

GCSEs - Mathmatics

St Joseph's Roman Catholic Comprehensive.

GCSEs - English

St Joseph's Roman Catholic Comprehensive

GCSEs - Art

St Joseph's Roman Catholic Comprehensive
Leoni Williams