Leoni Brooks
Birmingham,West Midlands
Summary
Results-driven and ambitious professional with experience in management and a proven track record of leading a high-performing team to exceed sales targets. Adept at strategic leadership, customer engagement, and revenue growth, with a keen ability to inspire teams and drive business success. Strong communication, negotiation, and problem-solving skills, ensuring seamless collaboration across departments and with clients. Now seeking an opportunity that offers career progression and development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Manager
Probrand
Birmingham, West Midlands
01.2022 - Current
- Led high-performance sales teams, ensuring the achievement of targets.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Propelled the company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
- Maintained ownership of sales opportunities pipeline, sourcing and developing new business opportunities to drive sales.
- Managed team of 8 staff, driving performance with motivational strategies to exceed sales targets.
Sales Team Leader
Probrand
Birmingham, West Midlands
01.2018 - 12.2021
- Improved team morale by implementing weekly meetings and goal-setting sessions.
- Supported sales team with well-coordinated administrative operations.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Recruited and mentored a high-performing sales team.
- Oversaw daily operations, ensuring efficiency and consistency in work output.
MoD Account Manager
Probrand
Birmingham, West Midlands
01.2010 - 12.2017
- Negotiated contracts to secure profitable deals.
- Assured timely delivery of products and services to meet customer expectations.
- Delivered a high level of service to clients to maintain and extend relationships for future business opportunities.
- Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
- Led team meetings for efficient communication and project updates.
Business Development Executive
Probrand
Birmingham, West Midlands
03.2007 - 12.2009
- Identified potential clients for business expansion opportunities.
- Conducted extensive market research to identify emerging trends and opportunities.
- Developed new business relationships by networking with industry professionals.
- Generated new leads through networking at industry conferences and events.
- Devised creative strategies for highlighting goods and promoting specific attributes.
Telemarketing Coordinator
GCL
Birmingham, West Midlands
03.2005 - 02.2007
- Applied a positive customer service approach to increase satisfaction levels.
- Completed customer orders with speed and accuracy.
- Completed duties to deliver on targets with accuracy and efficiency.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
Housekeeping
Heathway Care Limited
Birmingham, West Midlands
01.2004 - 01.2005
- Maintained high standards of housekeeping across the site, keeping potential hazards to a minimum.
- Collaborated with the housekeeping department for seamless guest services.
Assistant Cook
McDonald's
Birmingham, West Midlands
10.2001 - 12.2001
- Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients, and workstations.
- Followed precise recipes detailing ingredient requirements and cooking methods.
- Identified and addressed potential hazards to decrease accidents.
- Processed a high volume of food orders daily, maintaining accuracy and consistency.
Front Desk Receptionist
Travel Inn
Birmingham, West Midlands
06.2000 - 07.2000
- Represented company and promoted brand with exceptional service and presentation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
Education
Diploma of Higher Education - Theology
The Queen's Foundation
Birmingham 09.2024 -
Certificate of Higher Education - Tourism and Travel Services Management
University of Wolverhampton
Birmingham 09.2001 - 06.2004
NVQ Level 2 - Leisure and Tourism
College of Food
Birmingham 09.1999 - 06.2001
GCSEs - GCSE's
Castle Vale Comprehensive School
Birmingham 09.1994 - 06.1999
Skills
- Effective delegating
- KPI tracking
- Customer relationship management
- Sales strategy development
- Staff recruitment
- Supply chain management
- Team Leadership
- Department management
Affiliations
- Volunteering- Children's Director
Accomplishments
CRN Women of the Channel Nomination 2021- Celebrates women who have contributed significantly to the IT channel.
Certification
ILM- Level 3 Diploma for Managers (Pilot IMS Limited) 2021-2022
- Leading and Managing People
- Building Relationships
- Communication Skills
- Operational Management
- Project Management
- Finance Knowledge
- Self Awareness
- Problem-Solving and Decision Making
References
References available upon request.
Timeline
Diploma of Higher Education - Theology
The Queen's Foundation
09.2024 -
Sales Manager
Probrand
01.2022 - Current
Sales Team Leader
Probrand
01.2018 - 12.2021
MoD Account Manager
Probrand
01.2010 - 12.2017
Business Development Executive
Probrand
03.2007 - 12.2009
Telemarketing Coordinator
GCL
03.2005 - 02.2007
Housekeeping
Heathway Care Limited
01.2004 - 01.2005
Assistant Cook
McDonald's
10.2001 - 12.2001
Certificate of Higher Education - Tourism and Travel Services Management
University of Wolverhampton
09.2001 - 06.2004
Front Desk Receptionist
Travel Inn
06.2000 - 07.2000
NVQ Level 2 - Leisure and Tourism
College of Food
09.1999 - 06.2001
GCSEs - GCSE's
Castle Vale Comprehensive School
09.1994 - 06.1999
ILM- Level 3 Diploma for Managers (Pilot IMS Limited) 2021-2022
- Leading and Managing People
- Building Relationships
- Communication Skills
- Operational Management
- Project Management
- Finance Knowledge
- Self Awareness
- Problem-Solving and Decision Making
Similar Profiles
Chisom AnoruoChisom Anoruo
Project support officer at Articulate Concepts LtdProject support officer at Articulate Concepts Ltd
Oluwafemi Stephen AwitoluwaOluwafemi Stephen Awitoluwa
Duty Manager (Transferable Experience) at Ibis HotelDuty Manager (Transferable Experience) at Ibis Hotel
Zelia VitalZelia Vital
Program Associate at The United Nations Fund for Population Activities (UNFPA)Program Associate at The United Nations Fund for Population Activities (UNFPA)