Leoni Brooks
Birmingham,West Midlands
Summary
Results-driven and ambitious professional with experience in management and a proven track record of leading a high-performing team to exceed sales targets. Adept at strategic leadership, customer engagement, and revenue growth, with a keen ability to inspire teams and drive business success. Strong communication, negotiation, and problem-solving skills, ensuring seamless collaboration across departments and with clients. Now seeking an opportunity that offers career progression and development.
Overview
25
25
years of professional experience
1
1
Certification
Work history
Sales Manager
Probrand
Birmingham, West Midlands
2022.01 - Current
- Led high-performance sales teams, ensuring the achievement of targets.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
- Propelled the company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
- Maintained ownership of sales opportunities pipeline, sourcing and developing new business opportunities to drive sales.
- Managed team of 8 staff, driving performance with motivational strategies to exceed sales targets.
Sales Team Leader
Probrand
Birmingham, West Midlands
2018.01 - 2021.12
- Improved team morale by implementing weekly meetings and goal-setting sessions.
- Supported sales team with well-coordinated administrative operations.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Recruited and mentored a high-performing sales team.
- Oversaw daily operations, ensuring efficiency and consistency in work output.
MoD Account Manager
Probrand
Birmingham, West Midlands
2010.01 - 2017.12
- Negotiated contracts to secure profitable deals.
- Assured timely delivery of products and services to meet customer expectations.
- Delivered a high level of service to clients to maintain and extend relationships for future business opportunities.
- Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
- Led team meetings for efficient communication and project updates.
Business Development Executive
Probrand
Birmingham, West Midlands
2007.03 - 2009.12
- Identified potential clients for business expansion opportunities.
- Conducted extensive market research to identify emerging trends and opportunities.
- Developed new business relationships by networking with industry professionals.
- Generated new leads through networking at industry conferences and events.
- Devised creative strategies for highlighting goods and promoting specific attributes.
Telemarketing Coordinator
GCL
Birmingham, West Midlands
2005.03 - 2007.02
- Applied a positive customer service approach to increase satisfaction levels.
- Completed customer orders with speed and accuracy.
- Completed duties to deliver on targets with accuracy and efficiency.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
Housekeeping
Heathway Care Limited
Birmingham, West Midlands
2004.01 - 2005.01
- Maintained high standards of housekeeping across the site, keeping potential hazards to a minimum.
- Collaborated with the housekeeping department for seamless guest services.
Assistant Cook
McDonald's
Birmingham, West Midlands
2001.10 - 2001.12
- Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients, and workstations.
- Followed precise recipes detailing ingredient requirements and cooking methods.
- Identified and addressed potential hazards to decrease accidents.
- Processed a high volume of food orders daily, maintaining accuracy and consistency.
Front Desk Receptionist
Travel Inn
Birmingham, West Midlands
2000.06 - 2000.07
- Represented company and promoted brand with exceptional service and presentation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
Education
Diploma of Higher Education - Theology
The Queen's Foundation
Birmingham 2024.09 -
Certificate of Higher Education - Tourism and Travel Services Management
University of Wolverhampton
Birmingham 2001.09 - 2004.06
NVQ Level 2 - Leisure and Tourism
College of Food
Birmingham 1999.09 - 2001.06
GCSEs - GCSE's
Castle Vale Comprehensive School
Birmingham 1994.09 - 1999.06
Skills
- Effective delegating
- KPI tracking
- Customer relationship management
- Sales strategy development
- Staff recruitment
- Supply chain management
- Team Leadership
- Department management
Affiliations
- Volunteering- Children's Director
Accomplishments
CRN Women of the Channel Nomination 2021- Celebrates women who have contributed significantly to the IT channel.
Certification
ILM- Level 3 Diploma for Managers (Pilot IMS Limited) 2021-2022
- Leading and Managing People
- Building Relationships
- Communication Skills
- Operational Management
- Project Management
- Finance Knowledge
- Self Awareness
- Problem-Solving and Decision Making
References
References available upon request.
Timeline
Diploma of Higher Education - Theology
The Queen's Foundation
2024.09 -
Sales Manager
Probrand
2022.01 - Current
Sales Team Leader
Probrand
2018.01 - 2021.12
MoD Account Manager
Probrand
2010.01 - 2017.12
Business Development Executive
Probrand
2007.03 - 2009.12
Telemarketing Coordinator
GCL
2005.03 - 2007.02
Housekeeping
Heathway Care Limited
2004.01 - 2005.01
Assistant Cook
McDonald's
2001.10 - 2001.12
Certificate of Higher Education - Tourism and Travel Services Management
University of Wolverhampton
2001.09 - 2004.06
Front Desk Receptionist
Travel Inn
2000.06 - 2000.07
NVQ Level 2 - Leisure and Tourism
College of Food
1999.09 - 2001.06
GCSEs - GCSE's
Castle Vale Comprehensive School
1994.09 - 1999.06