Leonardo Cardozo

As an experienced manager in FICC and Equities with over 8 years of experience in delivering products and projects in the financial technology industry, I have successfully overseen critical functions and led teams. My role has encompassed the following:

• Working with the Product team on product roadmap, development, risk management, and business growth targets in the FX domain.
• Leading the product life cycle from planning to future development, continuously adapting and developing new methodologies.
• Coaching and mentoring the Implementations team on best practices.
• Developing a deep understanding of the Latin America FX Market, including regulations and technologies.
• Anticipating factors impacting the business and implementing plans to mitigate risks and capitalize on opportunities.
• Fluent in English, Spanish, and Portuguese.
• Experience driving change and managing stakeholders across functions.
• Superior organizational and communication skills.
• Proficiency in MS Office suite.
  Through my experience and expertise, I have consistently delivered results and optimized processes within the financial technology industry. I have:
• Increased team productivity through streamlined processes and effective communication strategies.
• Achieved departmental goals through strategic plans and performance metrics.
• Reduced operational costs through process improvement initiatives and resource management.
• Enhanced customer satisfaction through dispute resolution and high-quality service delivery.
• Facilitated cross-functional collaborations for key projects.
• Optimized resource allocation through performance evaluations and personalized coaching.
• Led change management initiatives without compromising employee morale or productivity.
• Cultivated partnerships with external stakeholders to maximize business opportunities.
• Mentored junior team members for career advancement.
• Championed diversity and inclusion efforts within the workplace.
• Built high-performing teams through recruitment and talent development.
• Onboarded and trained new employees.
• Monitored business performance and made necessary adjustments.
• Maintained positive customer relations and implemented corrective actions.
• Established team priorities and monitored performance.
• Evaluated employee performance and provided constructive feedback.
  

As an experienced manager in FICC and Equities with over 8 years of experience in delivering products and projects in the financial technology industry, I have successfully overseen critical functions and led teams. My role has encompassed the following:

As an experienced manager in FICC and Equities with over 8 years of experience in delivering products and projects in the financial technology industry, I have successfully overseen critical functions and led teams. My role has encompassed the following:

• Working with the Product team on product roadmap, development, risk management, and business growth targets in the FX domain.
• Leading the product life cycle from planning to future development, continuously adapting and developing new methodologies.
• Coaching and mentoring the Implementations team on best practices.
• Developing a deep understanding of the Latin America FX Market, including regulations and technologies.
• Anticipating factors impacting the business and implementing plans to mitigate risks and capitalize on opportunities.
• Fluent in English, Spanish, and Portuguese.
• Experience driving change and managing stakeholders across functions.
• Superior organizational and communication skills.
• Proficiency in MS Office suite. Through my experience and expertise, I have consistently delivered results and optimized processes within the financial technology industry. I have:
• Increased team productivity through streamlined processes and effective communication strategies.
• Achieved departmental goals through strategic plans and performance metrics.
• Reduced operational costs through process improvement initiatives and resource management.
• Enhanced customer satisfaction through dispute resolution and high-quality service delivery.
• Facilitated cross-functional collaborations for key projects.
• Optimized resource allocation through performance evaluations and personalized coaching.
• Led change management initiatives without compromising employee morale or productivity.
• Cultivated partnerships with external stakeholders to maximize business opportunities.
• Mentored junior team members for career advancement.
• Championed diversity and inclusion efforts within the workplace.
• Built high-performing teams through recruitment and talent development.
• Onboarded and trained new employees.
• Monitored business performance and made necessary adjustments.
• Maintained positive customer relations and implemented corrective actions.
• Established team priorities and monitored performance.
• Evaluated employee performance and provided constructive feedback.

In this role, I was responsible for pre-sales discussions with clients and vendors globally to help buy-side and sell-side customers identify the electronic trading and/or post trade workflow solution that best meets their business needs. The ability to multitask and to work under pressure with tight deadlines plus proficiency in FIX Protocol, Unix commands, FX Market, FX Algo flow, electronic trading, regulatory

knowledge SEF and MiFIDII, and customer relationship are essential in order to deliver these projects efficiently on time.

Responsibilities include but are not limited to:

• Managing all FX FIX Specification documentation for all FXGO platforms, such as FX Options, RFS, Streaming, FX ALGOS, STP, and Batches.
• Working closely with product management in the development of new products and flows and doing QA testing prior to have it made available for clients.
• Manage multiple projects simultaneously to integrate the Bloomberg FXGO platform to Buy-Side and Sell-Side clients' internal FIX Engines, OMS, TMS, and/or Back Office systems via sFTP and FIX.
• Interaction with OMS and TMS vendors to test & certify their software on the FXGO Platform including configuration, enablement, and production release of such projects.
• Work closely with Engineering on multiple new and/or enhancement projects simultaneously to interpret client's Specs, design order ticket, test and certify Banks on the Bloomberg Algo Trading platform, which supports strategies for SPOT, FORWARDS, and Multi-Day orders.
• Maintaining the FXGO WIKI Space with procedures and tutorials for all FXGO products.
• Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Monitored project performance to identify areas of improvement and make adjustments.

• In this role, I worked closely with various Internal Trading Systems Business Units to implement FIX connectivity and certify Buy and Sell Side OMSs into the Bloomberg FIX Network and its EMS platform EMSX (Equities, Options, and Commodities) and OMS (SSEOMS).
  
  Responsibilities included but were not limited to:
  
  • Build and Certify new FIX connections in UAT for both Americas and LATAM Markets. Configure Equities, Futures & Options applications for these connections, roll out configuration to production and have the client complete post-production testing.
  • Implement encrypted FIX level connectivity for OTC offerings: Fixed Income and FX (FXGO platform).
  • Troubleshoot complex technical issues quickly, effectively and take immediate corrective action to limit impact on customer’s operations.
  • Build and maintain relationship with third Party OMS Software Vendors such as Fidessa, EZE, Sungard (to name a few), Stock Exchanges and ATS Venues Worldwide.
  • Work closely with our clients and our internal Product, Tradedesk, and Engineering groups to facilitate expectations, influence and expedite implementation and resolution of issues.
  • Help prioritize and be responsible for the Product backlog.
• Developed strong client relationships through consistent communication and attentive service.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
• Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
• Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
• Listened and responded to customer requests and forwarded necessary information to superiors.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.