Leonard Habet
London,United Kingdom
Summary
Detail-oriented professional with strong customer service abilities and excellent communication and interpersonal skills. Equipped with time management and organisational expertise, complemented by basic knowledge of building surveying principles. Adept at collaborating within teams while maintaining the ability to work independently, committed to delivering high-quality results in dynamic environments.
Overview
8
8
years of professional experience
Work history
Waiter
The Rembrandt Hotel
London, United Kingdom
2021.06 - 2025.04
- Company Overview: 4-Star Hotel
- Provided exceptional customer service in a fast-paced environment
- Assisted in managing guest experiences by ensuring timely service
- Collaborated effectively with kitchen and management teams to meet high standards
Shoe sales assistant
Shoe Zone
London, Greater London
2017.06 - 2017.10
- Handled customer queries promptly for enhanced service levels.
- Kept abreast of latest footwear trends to provide informed suggestions to customers.
- Restocked shelves timely, ensuring availability of popular styles and sizes at all times.
- Managed returns and exchanges efficiently, maintaining high levels of customer satisfaction.
- Assisted customers in finding the right fit for improved comfort.
- Increased customer satisfaction by providing personalised shoe recommendations.
Education
Bachelor of Science - Building Surveying
University of West London
City of London 2023.09 -
Level 3 Diploma/Extended Diploma - Engineering
West Herts College
London 2021.09 - 2023.07
Skills
- Excellent communication and interpersonal skills
- Strong customer service abilities
- Time management and organizational skills
- Team-oriented with the ability to work independently
- Basic knowledge of building surveying principles
- Friendly disposition
- Patient and calm nature
Languages
Romanian
Native
English
Fluent
Timeline
Bachelor of Science - Building Surveying
University of West London
2023.09 -
Level 3 Diploma/Extended Diploma - Engineering
West Herts College
2021.09 - 2023.07
Waiter
The Rembrandt Hotel
2021.06 - 2025.04
Shoe sales assistant
Shoe Zone
2017.06 - 2017.10