Leon Machin
Leeds,Leeds
Summary
A results-driven professional with expertise in time management, confident communication, and client/customer rapport across marketing, recruitment and luxury hospitality sectors. I demonstrate a strong commitment to learning and self-improvement, coupled with advanced analytical skills in research, writing, and critical thinking. Adept at stakeholder liaising within both B2B and B2C environments, ensuring seamless collaboration and understanding of commercial dynamics. Focused on delivering exceptional service while pursuing continuous career growth and development.
Overview
4
4
years of professional experience
Work history
Client Executive
LSEleven
Leeds, Leeds
01.2025 - Current
- Developed strong relationships with clients by understanding their needs and providing tailored solutions.
- Conducted regular meetings with clients to discuss project progress and address any concerns.
- Collaborated with internal teams to ensure timely delivery of services and meet client expectations.
- Analysed client feedback to refine processes and enhance overall satisfaction with services provided.
Associate Consultant - Marketing
Henderson Scott
Leeds , West Yorkshire
03.2024 - 10.2024
- Associate Consultant specialising in the recruitment of marketing professionals across the North of the UK
- I became a master of my field with an ability to talk to clients and candidates about all the necessary digital and traditional channels.
- Performance Marketing (PPC and SEO); Paid/Organic Media; Media Planning and Buying; Social Media Marketing and Public Relations.
- Dealt with Clients across B2B and B2C.
- Highly proficient in liaising with clients and candidates and building rapport to ensure repeat service.
- Case Study: I placed a high quality candidate at Jaywing PLC and they in turn used me exclusively for all their recruitment needs. This was only in the infancy of my recruitment career, and I accredit my success to my ability to balance informal and formal conversations with a keen eye to spot the best talent on the market for relevant jobs.
Management Trainee
Rudding Park Hotel and Spa
Harrogate, North Yorkshire
09.2023 - 03.2024
- As a Management Trainee, I line managed and mentored more junior members of the team across six week periods in different departments such as the Spa, Reception, M&E and the Restaurants (Horto and The Clocktower)
- A notable event which I was responsible for coordinating - The Annual Christmas Fire Cracker Ball: We had to achieve a complex event harmoniously across our staff, the Project Managers, the technical team and freelancers. It was a smooth and successful Mumma Mia themed event with influencers such as Rick Parfitt Junior performing at the event.
Host
Chateau de Bardouly
06.2023 - 09.2023
- I ensured that all the guests were happy at all times, making conversation when necessary and disappearing when appropriate to help the kitchen staff with cleaning.
- I would also act as a front of house operator to set up high end luxury table designs.
- My colleague and I would take turns each night managing the events that took place such as: Breakfast, lunch and dinner; Yoga and trips to Aquitaine.
Sales Associate
Co-op Food
Exeter
09.2021 - 06.2022
- This is where I was originally exposed to the customer service industry.
- I began to refine my communication and mentoring skills as a Sales Associate.
- Responsibilities included looking after customers and food products to ensure the highest quality of goods and service.
- Assisted in visual merchandising efforts, creating appealing displays that drive sales.
Education
BA Politics (2:1) -
University of Exeter
A Levels (all at Grade A) -
Westcliff High School
GCSEs -
Education out of School
Skills
- Time Management - In Marketing/ recruitment it is essential to provide a good quality service to your clients and suppliers
- Confident Communication - Excellent written and verbal skills honed by regular, symmetric communication with adults from an early age and into the early part of my career
- Client/Customer Rapport - Professional and proactive relations with clients expecting and demanding the highest standards in marketing, recruitment and luxury hotel settings
- Commitment to Learning - Deep understanding of the need for constant learning and self-improvement in the quest for career satisfaction and advancement
- Stakeholder liaising - Exposure to both B2B (recruitment) and B2C (shopper marketing) environments: I understand commercial dynamics
- Analytics - Research, writing, critical thinking, policy / political understanding
Accomplishments
Jack Elliot Award for service (Westcliff Highschool)
Employee of the month (Henderson Scott)
Employee of the week (LSEleven)
Timeline
Client Executive
LSEleven
01.2025 - Current
Associate Consultant - Marketing
Henderson Scott
03.2024 - 10.2024
Management Trainee
Rudding Park Hotel and Spa
09.2023 - 03.2024
Host
Chateau de Bardouly
06.2023 - 09.2023
Sales Associate
Co-op Food
09.2021 - 06.2022
BA Politics (2:1) -
University of Exeter
A Levels (all at Grade A) -
Westcliff High School
GCSEs -
Education out of School