Summary
Overview
Work History
Education
Skills
Timeline
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Leon BAILEY

Farnborough

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an aircraft apprenticeship position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Assisstant Mechanic

Family Car Repair
01.2023 - Current
  • Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity.
  • Ensured high-quality services by consistently double-checking completed tasks against manufacturer guidelines.
  • Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
  • Maintained a safe work environment by adhering to safety protocols and proper equipment usage.
  • Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
  • Efficiently managed inventory of parts and tools, reducing waste and optimizing workflow processes.
  • Followed detailed instructions of lead mechanic to achieve quality standards.
  • Tested vehicles after repairs to verify performance, safety and functionality.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Customer Service Assistant

Maida Gym
05.2023 - 07.2024
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Identified service issues and contributed ideas to improve quality-of-service levels.

Delivery Boy ( Part-time)

A.B
01.2022 - 12.2022
  • Completed customer orders with speed and accuracy.
  • Supported team by demonstrating respect and willingness to help.
  • Leveraged strategic networking to create new business opportunities.
  • Operated machinery to achieve targets while following regulations.
  • Successfully delivered on tasks within tight deadlines.
  • Analysed data and information to identify issues and create tailored solutions.
  • Applied positive customer service approach to increase satisfaction levels.
  • Carried out day-to-day duties accurately and efficiently.
  • Reviewed customer history to recommend appropriate products and services.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Kept appropriate stock levels to match expected demand.
  • Processed invoices and payment runs with complete accuracy.

Education

GCSEs - Sports

The Wavell School
Farnborough, WAR
08.2023

Skills

  • Fluid replacement
  • Suspension systems
  • Exhaust system repair
  • Steering systems
  • Filter replacements
  • Battery maintenance
  • Hydraulic systems
  • Chassis lubrication
  • Bearing service
  • Transmission service
  • Brake system repair
  • Seal replacement
  • Power tools operation
  • Workplace safety
  • Parts replacement
  • Engine repair
  • Automotive mechanics
  • Vehicle inspections
  • Technical diagnosis
  • Hand tools proficiency
  • Tool organization
  • Fluid changes
  • Engine repairs
  • Oil changes

Timeline

Customer Service Assistant

Maida Gym
05.2023 - 07.2024

Assisstant Mechanic

Family Car Repair
01.2023 - Current

Delivery Boy ( Part-time)

A.B
01.2022 - 12.2022

GCSEs - Sports

The Wavell School

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Leon BAILEY