Leo Sipans

Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.

Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.

Kept detailed records of customer interactions for future reference.

Tracked trending issues and prepared reports for supervisory team to address repeated concerns.

Maintained effective communication with staff to enhance customer service efficiency.
Followed food safety procedures to protect health of customers and team members.
Managed closing shifts, providing training to new staff on proper kitchen closing procedures.
Multitasked across various workstations to address staffing shortages effectively.

Efficiently packed client orders within tight deadlines, ensuring accuracy and speed.

Utilized software to identify and select products based on client specifications.

Operated Class 3 forklift to handle heavy orders weighing hundreds of kilos.

Adapted to fast-paced warehouse environment, demonstrating flexibility in work pace.

Adhered to safety guidelines by wearing appropriate PPE and conducting forklift safety checks.