Experienced retail professional with focus on delivering exceptional customer service and driving sales. Enhance customer engagement through strong communication skills and deep understanding of product knowledge. Consistently meet sales targets by employing effective merchandising techniques and creating welcoming store environment. A long list of volunteer work, particularly in environmental activism and history of championing charity initiatives and loyalty programs.
Currently employed by TJX Europe as a Sales Associate and part of their Rising Star development program in training to take up a management role. Role includes assisting management with developing and leading staff, resolving staff and customer conflicts, growing sales and customer satisfaction in accordance with company guidelines, and generally keeping store operations running smoothly.
Academic Honours Grade 12 with High Academic Achievement achieved in:
Conservation Volunteer Certificate from Youth 4 Conservation in recognition of eight days of service and direct contribution to the conservation objectives of Wild at Tuli, a wilderness area in Botswana. This contribution includes Biodiversity Research and Conservation Projects (such as building waterholes, soil erosion control and anti-poaching activities) often undertaken in difficult conditions due to the remoteness and climate of the area, and requires an appreciation of and sensitivity to the natural environment.