Leo Jones
Gresford,Wrexham
Summary
Dedicated and reliable professional with diverse experience in customer support, food preparation, and warehouse operations. Proven ability to thrive in fast-paced, team-oriented environments and effectively manage customer inquiries. Currently expanding skill set through studies in electrical installation, electrical principles, and practical plumbing. Strong attention to detail, commitment to safety, and a willingness to learn and develop new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Factory production worker
benders paper cups
Wrexham
09.2024 - Current
- Assisted in assembly line operations, improved production output.
- Packaged completed products to prepare them for shipment.
- Followed compliance guidelines for safe operation of machinery.
- Utilised protective gear whilst performing duties, prioritised personal safety and health regulations adherence.
- Worked 12 hour shifts, remaining punctual for every shift
Warehouse Operative
Owens Warehouse
Wrexham, Wrexham
09.2023 - 09.2024
- Produced 15 pallets of products daily in collaboration with colleagues, consistently meeting production targets
- Filled out essential paperwork, including accident reports, damaged product sheets, and stock tracking documents
- Assisted team members in reaching targets, promoting overall team success
- Organized and prepared stock for delivery, ensuring timely shipments
- Ensured compliance with health and safety standards within the warehouse.
Warehouse Operative
Delta Fulfilment
05.2023 - 07.2023
- Picked and packed customer orders with high accuracy
- Assisted in printing custom football t-shirts, maintaining quality standards.
Kitchen Porter
The Red Lion, Marford
08.2022 - 01.2023
- Supported kitchen operations by maintaining cleanliness and aiding in food preparation
- Adhered to strict health and safety guidelines to ensure a safe workspace.
Crew Member
McDonald's, Wrexham
03.2022 - 07.2022
- Managed the order collection station during peak times, handling approximately 5 orders per minute
- Provided table service to elderly and disabled customers, ensuring their comfort and satisfaction
- Shouted out orders and performed quality checks before collection to ensure customer satisfaction
- Delivered excellent customer service, effectively addressing inquiries and complaints
- Assisted with food preparation and worked efficiently during peak hours, especially during college lunch times.
Education
Higher National Diploma - Building services
Coleg Cambria, Bersham Road
Wrexham 09.2024 -
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Darland High School, Rossett
09.2016 - 05.2021
Skills
- Electrical Knowledge: Currently learning electrical principles and developing practical skills in electrical wiring
- Plumbing Skills: Gaining hands-on experience in practical plumbing techniques and systems
- Administrative Reporting: Proficient in completing accident reports, damaged product documentation, and stock tracking sheets
- Customer Service: Experienced in resolving customer inquiries/complaints professionally and amicably
- Teamwork: Proven collaborative skills developed through various team-based roles
- Time Management: Able to prioritize tasks efficiently, especially in high-pressure settings
- Health & Safety Awareness: Knowledgeable in safety protocols, maintaining a safe work environment
- Problem-Solving: Quick to assess and resolve issues, ensuring smooth operations
- Compassionate Customer Care: Experienced in providing personalized service to diverse customer groups, including the elderly and disabled
Certification
Basic Health and Safety Training
Languages
Fluent in English and proficient in Welsh (Second Language)
Additional Information
- Mixed Martial Arts (MMA): Participates three times a week, demonstrating discipline and commitment.
- Fitness Activities: Regularly engages in running and weightlifting.
- Home Improvement Projects: Experience in painting and decorating personal residence.
Timeline
Factory production worker
benders paper cups
09.2024 - Current
Higher National Diploma - Building services
Coleg Cambria, Bersham Road
09.2024 -
Warehouse Operative
Owens Warehouse
09.2023 - 09.2024
Warehouse Operative
Delta Fulfilment
05.2023 - 07.2023
Kitchen Porter
The Red Lion, Marford
08.2022 - 01.2023
Crew Member
McDonald's, Wrexham
03.2022 - 07.2022
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Darland High School, Rossett
09.2016 - 05.2021
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