I am a determined individual, with a great ability to deliver friendly customer service with a broad scope of experience, I have a strong worth ethic and a positive can do attitude. There isn't a better feeling than making hard earned money.
Overview
5
5
years of professional experience
Work history
Team member
William Hill
Ormskirk, Lancashire
09.2024 - Current
Displayed teamwork skills to improve overall productivity.
Managed cash register transactions for accurate record keeping.
Handled difficult customers, resulting in conflict resolution.
Upheld company policies strictly, fostering a compliant work environment.
Retail worker
Heron Foods
Wigan
08.2023 - 07.2024
Operated till accurately to ensure smooth checkout process.
Maintained clean and organised store shelves for a pleasant shopping environment.
Demonstrated strong knowledge of products by answering customer queries effectively.
Hospitality worker
DW Stadium
Wigan
10.2022 - 07.2024
Enhanced customer satisfaction by providing exceptional service.
Communicated effectively with kitchen staff, ensuring timely delivery of orders.
Handled guest complaints, resulting in satisfactory resolution.
Kitchen porter
The Vale
Wigan
01.2021 - 10.2022
Assisted chefs in food preparation for efficient meal service.
Operated dishwashing machinery to maintain cleanliness in the kitchen.
Cleaned work surfaces, ensured hygiene standards were met.
Assisted in stock rotation tasks; maintained accurate inventory count.
Education
GCSEs -
The Deanery High School
Wigan
/2016 - /2021
A-Levels -
7 Elite Academy
Liverpool
/2021 - /2023
Edge Hill University
Ormskirk
/2023 -
Skills
Customer Service
Cash handling
Complaint resolution
Adaptability and Flexibility
Responsible and Reliable
Leadership
Effective Communication
Affiliations
I play Football
Getting together with family and mates, watching the football