Lenuta Grigoriu
Summary
Organized office manager with a strong ability to manage office functions and direct administrative personnel to meet the needs of executives. Performance-oriented and driven with an in-depth understanding of contract negotiations, budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Highly organized and detail-oriented Facility Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Facility Manager / Team Assistant
ENDEAVOUR MINING
10.2021 - Current
- Full executive support including personal duties to three executive members of a Gold Mining Company and support to all team members
- Sourcing and booking international flights, car hire and accommodation - often last-minute international trips
- Safeguarding and ensuring the smooth running of the office of 60 people on a day-to-day basis including during covid-19. Managing relationships with various teams effectively and working proactively to ensure staff are supported at all times
- Assisting with the build out and migration of staff to a newly acquired office space.
- Onboarding and training new members of staff
- Updating and maintaining relevant databases.
- Inspecting the premises of 3 floors and its operations to determine vital services, repairs and maintenance including all IT system/equipment are working
- Sourcing contractors and suppliers for repairs, maintenance, cleaning, renovations, waste disposal, security and IT system
- Ensuring compliance with all safety and security protocols
- Ensure the delivery of Facilities Management services to a high standard. Identifying opportunities that will continuously improve all aspects of FM operations
- To be responsible for all external contractors on a daily basis, Cleaning, Maintenance, Catering, Plant Maintenance and Pest Control ensuring all SLA's and KPI's are maintained.
- Carry out building & meeting room checks on a daily basis, ensuring any issues are dealt with in a prompt and efficient manner.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Update the Staff Floor Plans on a monthly basis and distribute to staff as required.
- Ordering and upkeep of the stationery that is used. Includes placing weekly order also first point of call for all printer enquires and ordering the consumables.
- Assisting the departments with office moves and other general adhoc projects.
Front of House Receptionist
PERCEPTION Interserve
10.2019 - 10.2021
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Warmly met and greeted potential clients, handled presentations and sales of services, efficiently answered client queries by phone and email.
- Manage/coordinate 3rd party vendor performance including tracking work order completion.
- Ensure all site management and operations practices are following company and client standards.
- Proactively work to reduce work order cycle time and improve SLA (service-level agreement) performance.
- Recommend continuous quality improvement practices across the client portfolio.
- Coordinate space management and move activities including furniture set up, phones, data, badging, it, and other related activities.
- Responsible for facility safety operations such as author and maintenance of facility handbook, support tenant emergency response and evacuation plans, coordination of building safety observation tours, conduct new tenant orientations.
- Responsible for the monitoring of preventive maintenance schedules.
- Manage procurement function for stationary supplies, document shredding services, waste removal, etc.
- Watching out for reporting and dealing with suspicious or unusual activity
- Supporting the Facilities Manager in the day-to-day activities
- Ensuring all Health & Safety, legal compliance and procedures are followed
- Checking staff passes
- Ensuring emergency repairs are carried out as soon as possible
- Dealt with radio transmissions, responded to phone calls, and prioritized the workload, attended to customer complaints and queries and delivered excellent customer service.
- Being always readily available to deal with problems or complaints from occupiers with regards to the building.
- Excellently managing data entry applications, retrieving documents, maintaining, and filing documents.
- Creating a reception manual
- Creating and managing events for the tenants of the building
- Promptly distributing posts as well as scheduling appointments
- Logging maintenance, fitting, IT jobs to the help desk
- Dealing with contractors, sub-contractors, builders and reporting back to the FM regarding to their works on site
- Chasing outstanding jobs
- Assisting in administrating First Aid and reporting accidents
- Ensure the delivery of Facilities Management services to a high standard. Identifying opportunities that will continuously improve all aspects of FM operations
- To be responsible for all external contractors in the building on a daily basis, Cleaning, Maintenance, Catering, Plant Maintenance and Pest Control ensuring all SLA's and KPI's are maintained.
- Carry out building & meeting room checks on a daily basis, ensuring any issues are dealt with in a prompt and efficient manner.
- Update the Staff Floor Plans on a monthly basis and distribute to staff as required.
- The ordering and upkeep of the stationery that is used by the entire building. Includes placing weekly order also first point of call for all printer enquires and ordering the consumables.
- Organize and maintain records for invoices, expenses, and financial records.
- Act as point of contact for company departments and contractors ensuring lines of communication are maintained and regularly monitored – such as email, mail, telephone, and helpdesk.
- Ensure attending contractors onsite have authority to work and have provided the correct health and safety documentation to commence work. Record contractor activities onsite.
- General health and safety duties including risk assessments, contractor monitoring and other statutory and not statutory site requirements.
- Attend training and course as directed by the Facilities Manager.
- To proactively work towards promoting a sense of pride in the facility department.
- Assist with maintaining the property to an acceptable condition utilizing the approved external M&E, cleaning, grounds & waste services and security contractors respectively ensuring that the site is fully operational at all times.
- Assist with the local management of Environmental matters to ensure targets are met such as recycling targets and any issues are resolved. Record all recycling data and file transfer notes appropriately.
- Prepare for Health & Safety and Environmental audits.
- Carry out the building fire drills and ensure a maintained fire marshal system, organize Fire safety training with staff in line with legislation, organize First Aid training with staff in line with legislation.
- To ensure that Procedures are adhered to in relation to all purchase requisitions and invoices within Facilities.
- Always ensure signage on site appropriate and current.
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety
Security Officer
INTERSERVE SECURITY
01.2018 - 10.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Security Controller
MITIE
06.2013 - 12.2017
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Participated in staff meetings, special events, and professional development activities.
- Oversaw entry and exit of up to 5000 employees and visitors daily.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Issued access cards to authorized personnel to monitor access points.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Participate in team briefings, operator working groups and the Employee Development and Performance Management Schemes to work more closely with management and other agencies in the development and administration of the service.
- Provide recorded media to authorized personnel Contribute to the development and enhancement of the Service and Control Room working practices
Education
High School Diploma -
Theoretical School Ion Mincu
Romania - Vaslui06.2007
GCSE -
Secondary School -
Romania Vaslui06.2003
Skills
- Office administration
- Database management
- Regulatory compliance
- Budget and payroll management
- Team leadership
- Event planning
- Time management
- Communication
- Problem-solving
- Time management
- Work ethic
- Adaptability
- Creativity
- Attention to detail
Certification
- Microsoft 365 Fundamentals MS-900 Training Course - July 2023
- Facilities service operative Level 2 with Level 2 Certificate in facilities services – January 2019 to September 2020.
- Teaching Assistant Level 3 – October 2018
- Higher Learning Teaching Assistant Level 4 – October 2018
- EYFS Teaching Level 3 and 4 – January 2019
- EYFS Teaching Advanced Level 4 – January 2019
- NQF/QCF BTEC Level 5 Higher National Diploma in HND Travel and Tourism Management – May 2019
- Traffic Marshall training – January 2018
- Customer service Training – January 2018
- Email writing Training – January 2018
- FPOS Intermediate Course - April 2016
- Automatic External Defibrillator training - January 2018.
- Level 2 Award in Emergency First Aid at work – January 2019.
- Level 2 Award in Fire Safety - June 2019
- Project Griffin - January 2018.
- SIA Door Supervisor license - June 2012.
Timeline
Facility Manager / Team Assistant
ENDEAVOUR MINING
10.2021 - Current
Front of House Receptionist
PERCEPTION Interserve
10.2019 - 10.2021
Security Officer
INTERSERVE SECURITY
01.2018 - 10.2019
Security Controller
MITIE
06.2013 - 12.2017
High School Diploma -
Theoretical School Ion Mincu
GCSE -
Secondary School -
- Microsoft 365 Fundamentals MS-900 Training Course - July 2023
- Facilities service operative Level 2 with Level 2 Certificate in facilities services – January 2019 to September 2020.
- Teaching Assistant Level 3 – October 2018
- Higher Learning Teaching Assistant Level 4 – October 2018
- EYFS Teaching Level 3 and 4 – January 2019
- EYFS Teaching Advanced Level 4 – January 2019
- NQF/QCF BTEC Level 5 Higher National Diploma in HND Travel and Tourism Management – May 2019
- Traffic Marshall training – January 2018
- Customer service Training – January 2018
- Email writing Training – January 2018
- FPOS Intermediate Course - April 2016
- Automatic External Defibrillator training - January 2018.
- Level 2 Award in Emergency First Aid at work – January 2019.
- Level 2 Award in Fire Safety - June 2019
- Project Griffin - January 2018.
- SIA Door Supervisor license - June 2012.
Similar Profiles
Wend-Kuuni Fabou Emmanuel OUEDRAOGOWend-Kuuni Fabou Emmanuel OUEDRAOGO
SENIOR DRILL AND BLAST ENGINEER-Head of Section at Hounde Gold Operation-ENDEAVOUR MININGSENIOR DRILL AND BLAST ENGINEER-Head of Section at Hounde Gold Operation-ENDEAVOUR MINING
Kenneth Agyarko AbabioKenneth Agyarko Ababio
Earthworks Superintendent at Endeavour Mining CorporationEarthworks Superintendent at Endeavour Mining Corporation
PETER SHANKAYAPETER SHANKAYA
Mining Manager at Lilium MiningMining Manager at Lilium Mining